Understanding How To Manage Remote Workers

This course aims to enable learners to understand the basics of the management of people of an organisation who work remotely.

Overview

Duration

Typically 1 Day

The module delivery is tailored to suit the companies needs.

Location

Online via Microsoft Teams/Zoom

or

location of participating company's

choosing.

Prior Knowledge

While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers.

Certification

ILM (Institute of Leadership and Management) Certificate

Cost

This course is fully funded to those currently in employment under the Skills To Advance initiative.

Skills to Advance Initiative

This course is only available to those currently in employment and fully funded under the Skills to Advance initiative.

Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff.

Expression of Interest

Module Content

Understand the nature of remote working

Explain the meaning of remote working
List the benefits of remote working for the organisation and the individual
List the potential barriers to remote working for the organisation and for the individual

Know how to lead a remote working team

Explain the role of trust in remote working
Describe how to develop trust when managing remote workers
Explain the role of communication in remote working Describe how to communicate effectively with remote workers
Explain the role and nature of motivation when managing remote workers
Describe how to give effective feedback to remote workers

Know how to provide support for remote workers

Describe how to overcome isolation for remote workers
Describe how to ensure health and safety of remote workers
Describe how to provide technical support for remote working

Indicative Content

Part 1:

Developments in flexible working practices
The business case for remote working - costs and benefits
Selecting the right people for remote working – nature of the job role, personal characteristics, availability of technical resources and suitable working environments

Part 2:

Managing people remotely – communication, trust, motivating, creating a sense of belonging, skills development
Developing skills for remote working – time management , planning and prioritising work, problem solving and decision making, IT

Part 3:

Remote working policy
Health and safety in relation to remote working
Types of technology and technical available to support remote working