This course creates an awareness of the impacts of human activities on the environment. It develops the knowledge, skills and competence to identify key sustainable practices for practical implementation. Environmental Sustainability In The Workplace This course creates an awareness of the impacts of human activities on the environment. It develops the knowledge, skills and competence to identify key sustainable practices for practical implementation. Overview Duration 10 Weekly Sessions Classroom Based AM Class: 9.30am-12.00pm or PM Class: 18.30pm-21.00pm Location Online via Microsoft Teams/Zoom Prior Knowledge While no prior knowledge is required, the course is aimed at the employee in their workplace – employees across all functions and roles, including management, team leads, general operatives, administration, finance etc. Certification QQI Level 5 Micro-Qualification in Environmental Sustainability In the Workplace (5S21793) Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot February 2026 19 February - 23 April Morning Class (Thursdays) Online April 2026 7 April - 9 June Evening Class (Tuesdays) Online Employer Led Sustainability Initiatives 1/9 Course Modules Describe the principal effects of human activities on the environment, to include depletion of natural resources, climate change, pollution, and loss of biodiversity Examine the key measures that have been taken to address these environmental issues, to include: all relevant national, international and European policy instruments or agreements Identify and assess the environmental impacts of individuals and recommend actions that can be taken to reduce these impacts Conduct an initial review to scope an environmental improvement programme that could be carried out in the workplace Module Content Climate change and measures to address it Biodiversity loss & other environmental pressures, and measures to address these Energy management, renewable energy, & carbon management Sustainable food & food waste prevention Circular economy, waste & resource management & greening the supply chain; water efficiency & conservation Environmental management, & green awareness for employees Greening lifestyles & communities; business interaction with their community Workshops to develop your action plan Benefits of Completing This Course Improve workplace efficiency by learning how to reduce waste, conserve energy, and optimise resources. Support compliance with environmental legislation, policies, and organisational sustainability commitments. Enhance career prospects with a recognised qualification valued across multiple sectors. Contribute to a greener workplace by identifying practical sustainability improvements that make a real impact. Build problem-solving skills for addressing environmental challenges within daily work tasks. Strengthen organisational reputation by helping the company meet sustainability goals and industry standards. Gain confidence in promoting sustainable behaviours and influencing positive change among colleagues. Apply learning beyond work, adopting environmentally responsible habits in daily life. Suitability This course is only available to those in employment in the Kildare and Wicklow Regions. No prior knowledge in environmental sustainability is required Learner Feedback Environmental Sustainability Initiatives Alex Florentina, Softworks I would definitely recommend this course. The course not only clarifies important sustainability concepts , but also shows how to integrate them in a practical and efficient way into a company's operations or personal life. This helps organisations to be more competitive and aligned with the demands of environmental responsibility. In addition to being beneficial for the planet, adopting sustainable practices generates long-term value for both the company and society . Sanja Dunne, Kippure Estate The topics covered are contemporary, practical and relevant to real life. It creates awareness for the "calling to action" by doing the little things for a bigger future Genny Brosnan, SGS Ireland Ltd. I came away with valuable new tools and techniques that I can implement into our sustainability activities. The course covered practical topics such as energy efficiency, food waste management, water conservation, guidance on government supports and more and has allowed me to, for example, review energy costs & usage, calculate actual savings and implement an energy action plan . Our Learners Say ... Companies that have benefited from Environmental Sustainability Training Micro-Qualifications This course is a micro-qualification. This means it's bite sized accreditated learning delivered in a flexible format to suit those in employment. For more information on micro-qualifications, click on the video below: Companies experience of Micro-Qualifications: KWETB's commitment to Environmental Sustainability: Kildare and Wicklow Education and Training Board (KWETB) demonstrates a strong commitment to environmental sustainability through various initiatives and programs aimed at promoting green practices and reducing carbon footprints. 50 Shades Greener Program: KWETB leads the "50 Shades Greener" program, Ireland's first state-funded training initiative designed to 'green' the Hospitality and Tourism industry. This program provides businesses with the knowledge and skills to implement environmental management systems, focusing on energy reduction, waste production, and water conservation. Participating businesses have reported significant cost savings of approximately 30% per annum on energy usage and waste costs. Environmental Sustainability Courses: KWETB offers accredited courses to enhance environmental awareness and sustainable practices in the workplace: QQI Level 4 Environmental Sustainability Awareness: This course aims to increase understanding of environmental sustainability principles among participants. QQI Level 5 Environmental Sustainability in the Workplace: Designed to equip learners with the skills to implement sustainable practices that reduce carbon footprints and save costs in their workplaces. Green Business Programme & Green Manager Programme: KWETB leads the Green Business Programme and Green Manager Programme, which are part of the "50 Shades Greener" initiative. These programs aim to 'green' the Hospitality & Tourism industry and reduce Ireland's carbon footprint. Integration of Sustainability in Education: In collaboration with SOLAS, KWETB has developed online modules for schools to enhance understanding of sustainability and educate students on minimizing their carbon footprints. Strategic Planning: KWETB's Service Plan 2023 outlines its dedication to the green agenda in Further Education and Training (FET) through the development, delivery, and evaluation of sustainability initiatives. The plan emphasizes improving energy performance in schools and education centres, aligning with best practices and guidelines. Through these comprehensive efforts, KWETB actively promotes environmental sustainability, aiming to reduce carbon footprints and foster green practices across various sectors.

Leadership and Management Courses in partnership with LEO Wicklow. Upskilling Opportunities KWETB in partnership with LEO Wicklow are delighted to be able to offer upskilling course to all potential business leaders and early manager roles. All courses are provided at no cost, funded under the Skills to Advance initiative. Proudly Supported by Upskilling Opportunity Kildare Wicklow Education and Training Board (KWETB) in partnership with LEO Wicklow are delighted to launch 2 bespoke leadership and management programmes specifically designed for potential business leaders and early manager roles. po These courses are provided at no cost, funded under the Government Skills to Advance Government Initiative. Manufacturing Sector This course is specifically designed for businesses that operate in the manufacturing sectors. Modules include : Leading and Motivating Your Team Effectively Problem Solving and Making Decisions This is a classroom based; workshop facilitated training programme. Location : LEO Wicklow, Wicklow County Campus, Rathnew, A67 X566 Schedule : Leading and Motivating Your Team Effectively 22nd January 2026, 9:00 - 16:00 Problem Solving and Making Decisions 13th February 2026, 9:00 - 16:00 Leading and Motivating Your Team Effectively The aim of the module is to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Module Content: Know how to communicate the organisations vision and strategy to the team -Explain the importance of the team having a common sense of purpose that supports the overall vision and strategy of the organisation -Explain the role that communication plays in establishing a common sense of purpose -Assess the effectiveness of own communication skills on the basis of the above Know how to motivate and develop the team -Describe the main motivational factors in a work context and how these may apply to different situations, teams and individuals -Explain the importance of a leader being able to motivate teams and individuals and gain their commitment to objectives -Explain the role that the leader plays in supporting and developing the team and its members and give practical examples of when this will be necessary Indicative Content: Why organisations or projects need a vision, mission and strategy and what they mean for first line leadership How to develop team objectives that support overall strategy and vision The importance of a team having a common sense of purpose that links to vision and strategy The role that effective communication plays in conveying the overall mission of the organisation or project and how the collective work of the team and it’s individual members support this Effective techniques for communicating vision, goals and objectives in terms of: Choosing effective times and places to communicate with the team and individuals Selecting appropriate communication methods Communicating clearly and accurately Active listening skills Receiving and responding appropriately to feedback The critical importance of teams and individuals being motivated and committed to their objectives Alternative theories of motivation, for example (select as appropriate): Maslow’s Hierarchy MacGregor’s Theory X and Theory Y Herzberg’s Two Factor Theory Vroom’s Expectancy Theory McClelland’s 3-Needs Theory Motivational factors that are available to the leader, for example: Safety and security Sense of belonging and common purpose Respect Empathy Recognition of achievement Involvement in decision making Sense of fulfilment Self-development Material rewards Sanctions An appreciation of how these factors can apply to different situations, teams and individuals How to select and use appropriate motivational factors Giving feedback on performance Basic support needs that individuals may have and how to meet these The importance of continuous development for the team and individual members Problem Solving and Making Decisions The aim of the module is to solve problems and make decisions as required by a practising or potential first line manager.. Module Content: Know how to describe a problem, its nature, scope and impact Describe a problem, its nature scope and impact Know how to gather and interpret information to solve a problem Gather and interpret information to identify possible solutions to a problem Prepare a summary of the options providing facts and evidence Know how to evaluate options to make a decision Apply a simple decision making technique to evaluate options to arrive at the best solution Know how to plan, monitor and review the implementation and communication of decisions Plan the implementation and communication of the decision Describe which monitoring and review techniques could be used to evaluate outcomes Indicative Content: Ways to recognise, define, investigate and analyse problems Objective setting in relation to problem Brainstorming, problem solving and creative thinking techniques Difference between data and information How to calculate and use simple averages and basic summary statistics How to prepare and use grouped data and tables Interpretation of charts and diagrams Methods of indexing, referencing and structuring qualitative information How to evaluate options The importance of adequate and relevant information for effective decision-making Identification of what information is relevant to specific decisions Decision making techniques The use of simple planning techniques- action plans, Gantt charts Effective presentation of a case – i.e. providing facts and evidence, not just opinion Monitoring and review techniques to evaluate outcomes of problem solving activities I have some queries or would like to express an interest! 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Upskilling and reskilling opportunities for employers, employees and those seeking employment. Course in manufacturing, automation, robotics, hospitality, management, leadership, environmental sustainability Kildare Wicklow Education and Training Board (KWETB) Training Services Providing New Skills, Upskilling & Reskilling Opportunities Courses Available Upcoming Courses Home: Headliner Introduction to Technical Writing Electrical Principles and Troubleshooting Introduction to 3D Printing Industrial Pneumatic Systems KWETB Training Services Through supportive teaching, state of the art facilities and a high-quality learning environment, every LEARNER succeeds and reaches their full potential. We support EMPLOYERS in various job sectors through upskilling, professional and management development supports that allows employers to develop staff with the critical, technical and core skills to succeed. The Skills to Advance (STA) initiative offers upskilling and reskilling opportunities to business by identifying skills needs and providing subsidised education and training for staff in response to business needs. The European Social Fund (ESF) initiative offers upskilling and reskilling opportunities to those seeking employment, looking to enter the workforce or those looking to change career. In conjunction with the Government of Ireland, the ESF provides tuition, courseware and assessments at little or no cost to the learner. More information on ESF Funding is available at EUFunds and European Social Fund+ . Course Categories We provide inclusive training, that's learner focused, provides excellence and innovation to upskill and reskill our learners in a sustainable and responsible way. Manufacturing & Automation Business & Management Hairdressing & Barbering Environmental Sustainability Green Transition Hospitality Training & Development Craft Digital Skills (Social Media) Artificial Intelligence (AI) Warehousing Apprenticeships Traineeships Green Skills Hub Access Now KWETB Green Skills Hub, focuses on fully funded courses in Green Skills Training that can help each sector and the general public transition to more sustainable practices. These programs cover areas such as general awareness, waste reduction, renewable energy, energy efficiency, sustainable construction, and environmental conservation. Green Skills for Secondary Schools The programme supports learners to develop knowledge, skills, values and motivation for climate action. It empowers them to become life-long participants in social change towards a sustainable and just world for all. This programme is for teachers that want to deliver sustainability awareness education in their classrooms to 14 to 17 year old learners. Snippet of Companies We Have Supported Home: Clients Gediminas, Learner, Industrial Electrical Systems “Course constantly linking theory and practical examples to real life situations. Practical examples done on a small scale can be expanded to factory settings” Emma, Traineeship in Hospitality “The facilities provide hands on, practical experience that you would not get from class-based education alone” James, Universal Robotics (Core) Training “Interesting course, brillant facility, really enjoyed how the course was presented” Our Learners Say ... Contact trainingcourses@kwetb.ie All emails with be answered within 24 hours during normal business days. First name* Last name* Email* Phone* Subject How Can We Help You?* Submit Home: Contact

This course offers certified RTITB Reach and Counterbalance Training. Forklift Training The aim of the programme is to provide the skills, knowledge and competencies to operate a Counterbalance, Reach Forklift Truck and Power Pallet Truck, safely and efficiently in accordance with the Manufacturers Guidelines and the Code of Practice for Forklift Truck Operators, as laid down in the 2005 Health Safety and Welfare at Work Act. Overview Duration 2 Weeks Full Time Classroom Based Monday to Thursday 9am to 4.15pm Friday 9am to 1.15pm + 1 Day Safepass Location Typically in Tallaght, Dublin 24 Prior Knowledge No prior knowledge is required. This course is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. Learners must be over 18. CEF B2+ or equivalent in English required. Certification RTITB - Forklift Reach Operator Certificate RTITB - Forklift Counterbalance Operator Certificate Safepass Cost This course is funded by the European Social Fund (ESF). Tuition, equipment and courseware is provided at no cost. Learners who are currently receiving a social welfare payment typically receive a training allowance during the course of the same amount. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Course Modules RTITB - Forklift Reach Operator Covers: How the reach truck works — You learn all the controls, instruments, hydraulic systems, and how to operate the truck safely. Pre-use checks and maintenance — You learn to inspect the truck before every use (tires, hydraulics, brakes, battery or fuel, general safety), to ensure it’s safe to operate. Load handling and stability principles — You are taught about load weight, balance and stability, how to safely pick up, carry, stack, destack, load/unload pallets or containers, and avoid tipping or unsafe loads. Maneuvering & working in tight/narrow spaces — You learn how to steer, drive forwards/backwards, turn, operate the reach mechanism, and manoeuvre safely — including in narrow aisles, racking areas, inclines or ramps. Stacking, racking, loading and unloading procedures — Includes ground-level stacking, high-level racking, loading/unloading trucks or trailers, and safe placement of loads. Health & Safety + legal/legislative requirements — You are taught relevant safety laws and regulations (workplace-safety, safe use of equipment), safe working practices, and operator responsibilities. Refuelling / recharging and basic upkeep — If the forklift uses battery, diesel, or LPG/gas, you learn how to handle refuelling or recharging safely, and basic machine care/maintenance tied to daily operations. Safe working habits and risk awareness — You become aware of common hazards (overloading, stability risks, poor stacking, confined spaces) and learn ways to minimise risk — for yourself and others. ASL Safety & Training+2demack.ie+2 Theory + practical assessments — The course includes classroom/theory training (safety rules, load handling principles, regulations) and practical sessions driving the reach truck, handling loads, stacking/unstacking, manoeuvring — then assessment to make sure you meet required competency standards. After completing the RTITB Reach Truck course, you should be able to: Drive a reach-forklift safely and confidently in a warehouse or manufacturing environment. Perform pre-use safety inspections before using the truck to reduce accidents or mechanical failures. Pick up, transport, stack and retrieve pallets, containers or bulk loads — even in narrow aisle-racking systems or tight spaces. Load and unload trucks / trailers, shift loads around warehouse floors or production facilities according to safe load-handling procedures. Understand and follow safety laws, workplace rules and manufacturer’s guidelines — reducing risk to yourself, colleagues, and stored goods. Maintain the forklift in a safe, operational state (refuel or charge battery, basic care). RTITB - Forklift Counterbalance Operator Covers: Understanding the forklift — you learn all about the truck: how the controls and instruments work, how the hydraulics work, and what each control does. Safety, laws, and regulations — you learn relevant legislation and safety regulations, including workplace-health & safety laws, and what your responsibilities are as an operator. Pre-use inspection and maintenance checks — before driving a forklift, you’re trained to inspect it (tires, hydraulics, brakes, battery or fuel, general safety), do basic maintenance or checks, and know when something’s not safe to use. Load handling, stacking and unstacking — learn how to pick up pallets or loads (laden/unladen), stack them correctly (on floor or racking), de-stack safely, load/unload trucks, and manage different kinds of loads (e.g. heavy, uneven, different shapes). Stability and weight assessment / load-stability awareness — you learn about how the weight and balance of a load and the forklift itself affect stability, and how to assess whether a particular load is safe to lift. Driving and maneuvering skills — how to start, move off, steer, reverse, stop, and park the forklift; maneuver in confined areas (e.g. narrow aisles, racking systems), on ramps or inclines, and around obstacles. Safe loading and unloading of vehicles/floor work — how to load/unload trucks or trailers, move loads around a warehouse or yard, and stack/unstack on different surfaces or heights safely. Battery/fuel / power source handling — if the forklift uses battery, diesel or LPG, the course includes safe refuelling or recharging procedures and basic care for the truck’s power system. Hazard awareness and safe work practices — the course trains you to recognise common hazards (unstable loads, improper stacking, poor visibility, ramp risks, pedestrian safety), and teaches safe practices to avoid accidents. Theory + practical assessments — at the end you do a written/theory test (on safety, legislation, load handling, etc.) and a practical driving and load-handling test to make sure you meet the standard required to get certified. By the end of the RTITB Counterbalance course, you are qualified to: Safely drive a counterbalance forklift in a warehouse/industrial setting. Check the forklift before each use to make sure it’s safe (tires, hydraulics, battery/fuel, general condition). Lift, carry, stack and destack pallets or loads — even in narrow aisles or high-racking systems. Load and unload trucks or trailers, manage goods in storage, move loads around. Understand and follow workplace safety rules, legal requirements, and safe forklift-operating standards. React appropriately to hazards or unstable loads, reduce risk of accidents, and work safely around people and other equipment. Safepass Covers: Introduction to Site Safety & Safety Culture — why safety matters on site; what “good safety culture” means. Legislation & Site Safety Regulations — basic laws and regulations relevant to health and safety at work (especially construction sites). Accident Reporting & Prevention — how accidents are reported, how to prevent common hazards on site. Risk Assessment (General & Specific Hazards) — how to identify hazards and assess risk, including special risk assessments for: Electricity (overhead/underground services) Excavations / Confined Spaces Working at Heights Behaviour-Based Safety & Safe Working Practices — learning to act safely, make good decisions, and work safely around others to avoid accidents. Safe Use of Construction Equipment, Vehicles, Tools, & Machinery — safe practices when using hand-held tools, machinery, vehicles or other equipment on site. Personal Protective Equipment (PPE) & Personal Safety — training on what PPE is needed, how to use it, and general health & hygiene at work. Manual Handling, Noise & Vibration Awareness — safe lifting/handling techniques, awareness of hazards related to noise and vibration on site. Health, Welfare, and Site Hygiene — understanding hygiene, welfare, and general worker health on site. After Safe Pass you’ll have the foundational knowledge to: Recognise common hazards on a construction or similar work site (electricity, height, excavations, vehicles, tools). Understand and follow safe working procedures to avoid accidents — for yourself and coworkers. Use Personal Protective Equipment (PPE) correctly and know when it’s needed. Help report incidents correctly and respond safely to emergencies. Operate or work around tools, equipment or vehicles with awareness of risks (and how to minimise them). 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Environmental Sustainability Awareness is a QQI Level 4 programme that focuses awareness of the impacts of human activities on the environment and identify the key sustainable practices that they can take in their personal life and in their community. Environmental Sustainability Awareness This course creates an awareness of the impacts of human activities on the environment and with the knowledge, skills and competence to identify the key sustainable practices that they can take in their personal life and in their community. Overview Duration 25 Hours Classroom Based Sessions & 15 Hours Self-Directed Online Learning Location Online via Microsoft Teams/Zoom Prior Knowledge While no prior knowledge is required. Certification QQI Level 4 Minor Award in Environmental Sustainability Awareness (4S21809) Cost This course is fully funded by the Irish Government and ESF (European Social Funding) initiative. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Local Sustainability Initiatives Garbage Truck Wind Turbine Picking Up Trash Garbage Truck 1/10 Course Modules Outline the principal effects that human activities have on the environment Examine the key national, European, and global measures that have been taken to address environmental issues Identify the main environmental impacts of these issues and the challenges they pose for an individual at a local level Explore a range of sustainable practices and actions that can be implemented at individual and community level Module Content Climate change and what can be done Biodiversity loss & other environmental pressures Environmental sustainability and making environmental change Energy management & renewable energy; water efficiency & conservation Sustainable food & food waste prevention Sustainable consumption, the circular economy, & waste; clothes & fashion; plastics & single use; composting Biodiversity & actions to take Greening communities & greening your lifestyle Workshops to develop your action plan Learner Feedback Environmental Sustainability Initiatives Micro-Qualifications This course is a micro-qualification. This means it's bite sized accreditated learning delivered in a flexible format to suit those in employment. For more information on micro-qualifications, click on the video below: Companies experience of Micro-Qualifications: KWETB's commitment to Environmental Sustainability: Kildare and Wicklow Education and Training Board (KWETB) demonstrates a strong commitment to environmental sustainability through various initiatives and programs aimed at promoting green practices and reducing carbon footprints. 50 Shades Greener Program: KWETB leads the "50 Shades Greener" program, Ireland's first state-funded training initiative designed to 'green' the Hospitality and Tourism industry. This program provides businesses with the knowledge and skills to implement environmental management systems, focusing on energy reduction, waste production, and water conservation. Participating businesses have reported significant cost savings of approximately 30% per annum on energy usage and waste costs. Environmental Sustainability Courses: KWETB offers accredited courses to enhance environmental awareness and sustainable practices in the workplace: QQI Level 4 Environmental Sustainability Awareness: This course aims to increase understanding of environmental sustainability principles among participants. QQI Level 5 Environmental Sustainability in the Workplace: Designed to equip learners with the skills to implement sustainable practices that reduce carbon footprints and save costs in their workplaces. Green Business Programme & Green Manager Programme: KWETB leads the Green Business Programme and Green Manager Programme, which are part of the "50 Shades Greener" initiative. These programs aim to 'green' the Hospitality & Tourism industry and reduce Ireland's carbon footprint. Integration of Sustainability in Education: In collaboration with SOLAS, KWETB has developed online modules for schools to enhance understanding of sustainability and educate students on minimizing their carbon footprints. Strategic Planning: KWETB's Service Plan 2023 outlines its dedication to the green agenda in Further Education and Training (FET) through the development, delivery, and evaluation of sustainability initiatives. The plan emphasizes improving energy performance in schools and education centres, aligning with best practices and guidelines. Through these comprehensive efforts, KWETB actively promotes environmental sustainability, aiming to reduce carbon footprints and foster green practices across various sectors.

Information on all courses on offer by the Training Services in KWETB - Robotics, Automation, Environmental Sustainability, Manufacturing, Business, Management and IT. Courses Robotics & Automation Universal Robots (Core) Universal Robots (Advanced) 3D Printing Introduction to 3D Printing Industrial Control Systems Programmable Logic Controllers PLC based Kinematic Systems Deploying Control Strategies from Bang Bang to PID on PLC Systems PLC Based Discrete and Digital Automation PLC Based Analog Automation PLC Based Automation and Human Machine Interfaces PLC Based communications via Modbus PROFINET Communication Protocol and Automation Integration PLC based communication with HART PLC based communication with Profibus DP PLC based automation of industry using Simulation Automation & Control Systems Industrial Pneumatic Systems Process Management Lean Management Yellow Belt Lean Management Green Belt Electrical Engineering Electrical Principles and Troubleshooting Industrial Electrical Safety & Systems Electrical Troubleshooting & Faultfinding Calibration Industrial Instrumentation Calibration Engineering Support Introduction to Asset Management Digitisatio Introduction to Technical Writing Applied Technical Writing Engineering Graphics & CAD Design AutoCAD Essentials Autodesk Fusion Essentials SOLIDWORKS Essentials Enviromental Sustainability Environmental Sustainability Awareness Supply Chain Environment Management Environmental Sustainability In The Workplace Sustainability for Beginners (As Gaeilge) Sustainability for Beginners (In English) Sustainability for Beginners (Po Polsku) Sustainability for Beginners (українською мовою) Green Manager for Hospitality Resource Efficiency For A Sustainable Workplace The Circular Economy In The Workplace Sustainable Supply Chain Procurement Lean Practices for Sustainable Business Carbon Emissions for Net Zero Artificial Intelligence (AI) Utilising AI & Machine Learning for Asset Management AI for Beginners Green Transition Domestic Solar Photovoltaic (PV Installer) Business and Management Introduction to Big Red Cloud Accounts Intermediate Big Red Cloud Accounts Advanced Big Red Cloud Accounts Introduction to Big Red Cloud Payroll Advanced Big Red Cloud Payroll Enhanced Big Red Cloud Payroll Understanding Stress Management In The Workplace (ILM Module) Understanding Marketing For Managers (ILM Module) Understanding Negotiation and Networking In the Workplace (ILM Module) Understanding Costs and Budgets In An Organisation (ILM Module) Understanding Conflict Management In The Workplace (ILM Module) Understanding How to Manage Remote Workers (ILM Module) Understanding Recruitment & Selection of New Staff In The Workplace (ILM Module) Planning and Allocating Work (ILM Module) Leading and Motivating A Team Effectively (ILM Module) Understanding How To Lead Effective Meetings (ILM Module) Managing Workplace Projects (ILM Module) Planning Change In The Workplace (ILM Module) Understanding Performance Management (ILM Module) Understanding Leadership (ILM Module) Understanding Innovation and Change In An Organisation (ILM Module) Managing and Implementing Change In The Workplace (ILM Module) Managing Risk In The Workplace (ILM Module) Developing People In The Workplace (ILM Module) Developing A Culture To Support Innovation and Improvement (ILM Module) Management Communication (ILM Module) Supervisory Management Hospitality Artisan Bread Making Barista Skills (1 Day Course) Barista & Café Skills Pastry, Baking and Desserts Digital Skills (Social Media) Digital Skills For Business Warehousing Forklifting Traineeships Advanced Manufacturing Technician Traineeship Passport To A Career in Advanced Manufacturing Foundation course for the Advanced Manufacturing Technician Traineeship Certificate in Industrial Manufacturing & Maintenance Skills Craft Special Award in Contract Floor Installation Forklifting Forklifting Training and Development Technical Skills Trainer: Elevating Digital Education Training Delivery and Evaluation (Train The Trainer) Training Needs Identification And Design (Train The Trainer) Hairdressing and Barbering Certificate in Barbering National Hairdressing Apprenticeship Apprenticeships Farrier Apprenticeship Accounting Technicians Ireland (ATI) Apprenticeship National Hairdressing Apprenticeship (NHA) Commis Chef Apprenticeship Cybersecurity Apprenticeship

This course aims to provide the knowledge and practical experience in flooring and materials used in the Contract Flooring industry (in homes, hospitals, schools, restaurants, offices and shopping centres). Contract Flooring Installations This course aims to provide the knowledge and practical experience in flooring and materials used in the Contract Flooring industry (in hospitals, schools, restaurants, offices and shopping centres). Overview Duration 10 Weeks Full Time Classroom Based Monday to Thursday 9am to 4.15pm Friday 9am to 1.15pm Location Irish Flooring Academy Block C Unit 5-6 Athy Business Campus Athy, Co. Kildare R14 FH31 Google Maps Link Prior Knowledge No prior knowledge is required. This course also can help upskill tradespeople who already have a knowledge of domestic carpets. This course is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. Learners must be over 18. Certification Special Award in Contact Floor Installation (Lantra) Cost This course is fully funded by the European Social Fund (ESF). All tuition, equipment and courseware is provided at no cost. Learners who are currently receiving a social welfare payment typically receive a training allowance during the course of the same amount. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Contract Flooring Past Learners & Completed Work 1/7 Course Modules Upon completion of the course, learners will have: Have knowledge, skill and confidence to install Floor Preparation, contract carpets, carpet tiles, LVT Tiles, Safety Vinyl, Marmoleum, smooth vinyl, caping & coving Able to give a written quotation to potential customers to supply and fit all materials required Able to convert meters to square yards and vice versa Able to test floors for moisture Able to calculate quantity of products required for any given job Able to install internal and external corners Able to use a power stretcher Have a good knowledge of Health & Safety requirements in the workplace Have the knowledge of how to weld and grove vinyl Have the knowledge hot to join two pieces of carpet Know how to install a carpet on a stairs and bullnose Module Content The learner will cover: Measuring, estimating, and planning for contract flooring LVT tiles Contract carpet tiles Contact carpets Floor preparation for contract flooring Safety vinyl, marmoleum and smooth vinyl The Irish Flooring Academy was set up to provide training for the floor covering industry and has the full backing both manufacturers and wholesalers. It was founded by Maurice Flinter, a well-respected figure in the flooring industry. It promotes a high level of excellence in the field of carpet and floor laying. The Academy offers the industry a wide range of benefits, products, and services which enhance and promote highly skilled carpet and floor-layers in Ireland. Company Feedback

A sample of our learner and employer journeys who have received training with us. Learner & Employer Journeys The importance of training and education can never be understated. The benefits of upskilling, reskilling and life long learning (LLL) allow a learner to develop both personally and professionally, taking advantage of opportunities as they present themselves. In KWETB, we pride ourselves on promoting this journey and supporting the learner in anyway that we can. Below are a sample of learner and employer journeys. Commis Chef Appenticeship Graduating Videos 2025 Kildare Wicklow Education and Training Board (KWETB) celebrated the apprentices from our Commis Chef Apprenticeship Program. Each apprenticeship showcasing their creativity and flair for the culinary arts, always drawing their inspiration from their own experiences and interests. Commis Chef Apprenticeship Graduates 202... All Categories Play Video Play Video 01:28 Andrew Play Video Play Video 01:00 Cian Play Video Play Video 01:20 Thipyaporn Play Video Play Video 01:15 Oscar Play Video Play Video 01:06 Jan Play Video Play Video 01:19 Shauna National Hairdressing Apprenticeship Capstone Event 2025 Kildare Wicklow Education and Training Board (KWETB) celebrated the apprentices from our National Hairdressing Apprenticeship Program with a glitzy capstone event held in Naas, Co. Kildare. The showcasing of creativity and flair for hairdressing was outstanding, with inspiration for their creations drawn for the apprentices own experiences and interests. NHA Graduates 2025 All Categories Play Video Play Video 02:11 Kayleigh Play Video Play Video 02:21 Rebecca Play Video Play Video 02:07 Josh Play Video Play Video 02:14 Emma Play Video Play Video 02:21 Molly Play Video Play Video 02:13 Aine Play Video Play Video 02:30 Orlaith Play Video Play Video 02:14 Danielle Play Video Play Video 02:16 Kacie Forklifting - Reach and Counterbalance Learners from our Community Training provision receiving RTITB certified Forklift Reach Operator & Forklift Counterbalanc Operator training. Afro MASTERCLASS! Hair education is vital, and the dedicated tutors of KWETB are stepping up to enhance their skills in Afro hair. Through continuous upskilling, they are committed to sharing their valuable knowledge with our Apprentices and ensuring that National Hairdressing Apprenticeship have access to the best practices in Afro hair. Thank you to textureunravelled for a great day in education with plenty of hands-on experience! Please give her a follow on instagram you won't regret it! Colorwow MASTERCLASS! Behind-the-scenes of an incredible day at Naas Academy! Our Stage 2 apprentices dove deep into the vibrant world of the Colour Wow brand. From interactive activities to engaging discussions, it was a day filled with learning and creativity! We explored the essence of Colourwow, discovering how product choice can influence our clients and enhance our skill set. The hands-on workshops allowed everyone to experiment with the products while collaborating with peers. Learner Sampling at CELTEC KWETB were deligted to welcome learners to CELTEC who are interested in undertaking our Maintenance Technician Traineeship. This course offers the following modules: Electrical Principles (6N2049) Programmable Logic Controllers (6N5370) Mechanical Maintenance Skills (6N5372) Electronics (6N5374) Industrial Electrical Systems (6N5377) Maths for Information Technology (5N18396) Communications (6N1950) Work Experience (6N1946) Control Systems (City and Guilds) More information on this course . Commis Chef Year 2 Product Development Showcase @ Naas Racecourse KWETB & BIFE staff had the pleasure of attending a product development testing by our 2nd-year commis-chef apprentices in Naas Racecourse on March 20th! The apprentices showcased their creativity, reinventing classic recipes & developing new flavours. Visitors sampled & rated their dishes, giving valuable feedback on taste, packaging & pricing. Highlights included: Spicy roast pepper relish "Aunt's Secret Ajvar Spicy" "Southeast Scorch" strawberry hot sauce Vegan & gluten-free chocolate brownie An incredible display of talent, topped off with a delicious lunch made by the students! Influencer Ben Brown MASTERCLASS! Kildare Wicklow Education and Training Board (KWETB) were delighted to welcome social media influencer Ben Brown who provided masterclasses to our National Hairdressing Apprentices and salon's in the Kildare and Wicklow Region. The event was a triumphant success with Ben offered expert tips to both established and aspiring hairdressers! Pastry, Baking and Desserts Past Learner We loved catching up with our past learner, Aisling O'Toole, at Kildare's Big Business Show yesterday! Aisling completed our Pastry, Baking, and Desserts course and is also an award-winning supplier of brown bread at Dunnes Stores. She’s just launched a brand-new protein loaf—how amazing is that? Read more about her inspiring journey here: https://www.tasteofhome.ie The Defence Forces attend CELTEC We were delighted to welcome members of the Defence Forces to our CELTEC facilities for an exclusive tour. As the national manager of apprenticeships for members of the Department of Defence, KWETB is proud to support the development of skilled professionals in the sector. National Hairdressing Apprenticeship Capstone Event 2024 Kildare Wicklow Education and Training Board (KWETB) celebrated the apprentices from our National Hairdressing Apprenticeship Program with a glitzy capstone event held in Naas, Co. Kildare. The showcasing of creativity and flair for hairdressing was outstanding, with inspiration for their creations drawn for the apprentices own experiences and interests. Check out our blog for more information! National Hairdressing Apprenticeship Capstone Event Photo Gallery 2024 NHA Capstone Event NHA Capstone Event UL3A5394 NHA Capstone Event 1/48 NHA Learner Experience All Categories Play Video Play Video 02:17 Aoife Play Video Play Video 01:42 Niamh Play Video Play Video 01:41 Kathlyn Play Video Play Video 02:01 Lauren Play Video Play Video 02:17 Anthony Play Video Play Video 02:27 Billie Play Video Play Video 02:56 Tara Play Video Play Video 01:55 Cathy Ann Play Video Play Video 01:56 Kendra Play Video Play Video 02:07 Megan Play Video Play Video 02:18 Sabrina Kieran Clifford - Bakery Traineeship Learner Kieran Clifford started her own business after completing our Bakery Traineeship programme. Kieran, an Irish/American who spotted a gap in the market in Ireland for traditional American style bagels and started her own micro-bakery to cater for this demand. The prestigious K Club's 50 Shades Greener Experience Led by KWETB, 50 Shades Greener is the first national state funded training programme to ‘green’ the Hospitality & Tourism industry and reduce Ireland’s carbon footprint. Participating businesses will see significant cost savings of circa 30% per annum on their energy usage and waste costs. Rent-A-Recruiter Experience This company placed many of their staff on ILM (Institute of Leadership and Management) courses to address key skills gaps identified within their organisation. They had a very positive CPD experience and an overall positive impact on their business. The iconic Powerscourt Hotel and Spa's 50 Shades Greener Experience Commis Chef Banquet, KWETB Marine House, Hospitality Centre of Excellence Commis Chef Learners Commis Chef Banquet 8 Commis Chef Banquet 9 Commis Chef Learners 1/25 WINNER of the AONTAS Star Award! Special recognition for a European Social Fund (ESF) Initiative Sponsored by the European Social Fund This traineeship course from KWETB provides the skills and knowledge for learners to confidently pursue employment in a process maintenance technician role in a manufacturing setting. It prepares learners to become more competitive in the employment market or to confidently progress onto further and higher education. Wooden Bridge Hotel and Lodge completed the Reducing Carbon Emissions Course Learner completing Pneumatic Maintenance Systems (QQI Level 6) Learner completing Pneumatic Maintenance Systems (QQI Level 6) Upskilling in Waxing Learner completing National Hairdressing Apprenticeship (Year 2) Learner completing Pneumatic Maintenance Systems (QQI Level 6) Skincare Upskilling Course Learner completing Pneumatic Maintenance Systems (QQI Level 6) KWERTB's Marine House Centre of Excellence for Hospitality Commis Chef Learner Banquet Preparation Sauté Meal preparation Commis Chef Learner Buffet preperation Commis Chef Learner Banquet Preparation 1/19 Centric Healthcare Graduation Ceremony Learners receiving their ILM (Institute of Leadership & Management) Awards and Certificates KWETB Training Services Team on completion of our LIFT (Leading Ireland's Future Together) Training Chef Odran Lucy from the Rose Hotel Tralee receiving his Level 4 Certificate in Environmental Sustainability in Hospitality Artisan Bread Learners, Bretzel Bakery Kilcullen Education Awards 2022 - Business Collaboration Award Winner - KWETB with RACE Transition Year, Barista and Pizza Making Training Customer Service in an Experienced Economy Training with LIDON Group 13 16 13 1/2 KWETB's collaboration with Big Red Cloud K Club Hotel and Spa completed our Reducing Carbon Emissions Course Upskilling our Beauticians at the Beauty & Hair Academy Naas & Wicklow Beutician Upskilling 9 Beutician Upskilling 8 Beutician Upskilling 2 Beutician Upskilling 9 1/9 KWETB at World Skills Ireland (WSI) at the RDS KWETB at WSI Live KWETB at WSI Live KWETB at WSI Live KWETB at WSI Live 1/14 WSET Professional Wine Tasting for our local hotels in Wicklow Town

This course enables a learner to gain the necessary practical skills and knowledge required to enter the barbering industry. Certificate in Barbering This course enable the learner to gain the necessary practical skills and knowledge required to enter the barbering industry. Overview Duration 8 Weeks Part Time Time 2.5 Days Per Week Classroom Based Location Hair & Barbering Academy 1st Floor, Poplar House, Poplar Square Naas, Co. Kildare, W91 HC5P Google Maps Link Prior Knowledge No prior knowledge is required. This course is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. Certification VTCT (ITEC) Level 2 Certificate in Barbering Cost This course is fully funded by the European Social Fund (ESF). All tuition, equipment and courseware is provided at no cost. Learners who are currently receiving a social welfare payment typically receive a training allowance during the course of the same amount. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Barbering Learners Barber Barber Scissors At the Barbers Barber 1/21 Course Modules The qualification consists of 4 mandatory units. The main skills the learner will perform are: Cut Men’s Hair – develop basic cutting techniques to create a range of looks and recognition of critical influencing factors associated Cut men’s facial hair – develop basic cutting techniques to create a range of looks and designs on facial hair. Client consultation for hair services – using appropriate communication techniques to establish client requirements and identify any influencing factors. Giving the client clear advice on further services and treatments Be able to follow the correct health and safety salon/barbershop procedure for men’s hairdressing Module Content Detailed learning outcomes can be viewed by clicking on the links below: Cut Men's Hair Cur Men's Facial Hair Client Consultation For Hair Service s Health and Safety Suitability While no prior knowledge of barbering is required, learners must completed an interview and an aptitude test prior to course commencement. This programme is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. This course is fully funded, delivered by Kildare Wicklow Education and Training Board (KWETB), paid for by the European Social Fund (ESF). For those who are receiving a social welfare entitlement prior to course commencement will keep this payment for the duration of their course.

Contract Us and Training Centre Locations of all our training. Contact Us trainingcourses@kwetb.ie All emails with be answered within 24 hours during normal business days. First name* Last name* Email* Phone* Subject How Can We Help You?* Submit Training Locations CELTEC (Centre for Emerging Leading Edge Technology Emplower Change) Unit 12A, M4 Business Park Celbridge, Co. Kildare W23 HCK2 Marine House (Hospitality Training Centre & Hair and Beauty Academy) The Murrough Corporation Murragh Wicklow A67 A329 KWETB Barista School of Excellence The Murrough Corporation Murragh Wicklow A67 A329 Hair & Barbering Academy 1st Floor Poplar House, Poplar Square Naas, Co. Kildare W91 HC5P Commis Chef Apprenticeship (Naas) Training Centre Naas Racecourse Tipper Road Naas, Co. Kildare W91 ED00 Bakery Training Centre Bretzel Bakery Unit A6, Kilcullen Link Business Park Naas Road, Kilcullen, Co. Kildare R56 TF97

The aim of the course is to allow participants develop knowledge and understanding of meetings as required by a practising or potential first line manager. Understand how to lead effective meetings The aim of the course is to allow participants develop knowledge and understanding of culture to support innovation and improvement as required by a practising or potential first line manager. Overview Duration Typically 4 to 10+ hours of Online or Classroom Based Training. The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Institute of Leadership & Management Managers Managers Managers Managers 1/12 Module Content Understand how to prepare and plan a meeting Explain the purpose of a meeting Explain the purpose and structure of an agenda Explain how to select and invite the right people to attend the meeting Describe how to prepare prior to a meeting Understand how to manage a meeting Explain the roles and responsibilities of the chairperson, the secretary and individuals at a meeting Explain basic meeting protocol and procedures Explain positive and negative actions that can affect meetings Explain the purposes of minutes and action plans Indicative Content The purpose, value and types of meeting How to prepare an agenda for a meeting How to consult with others and prepare to contribute effectively to a meeting How to identify who are the appropriate people to attend a meeting How to organise a meeting (physical resources, documentation, agenda) How to make an effective contribution to discussion/decision making during a meeting Roles and responsibilities of the chairperson, the secretary and individuals at a meeting How to ensure all meeting delegates get the opportunity to contribute How to deal with ‘negative’ meeting behaviours How to manage time during a meeting How to ensure meeting purposes and objectives are met Purposes of minutes and action plans The importance of follow-up procedures after a meeting and how to use action plans to do so Company Feedback Suite of ILM Programmes on offer by KWETB Companies That Have Benefited From Training

This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Understanding Performance Management This course aims to develop knowledge and understanding and be able to manage performance in the workplace as required by a practising or potential first line manager. Overview Duration Typically 4 to 10+ hours of Online or Classroom Based Training. The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Institute of Leadership & Management Managers Managers Managers Managers 1/12 Module Content Understand the value of assessing performance to meet organisational and individual needs Describe the value of formal and informal performance assessment in the workplace Explain the role of the first line manager in performance management Know how to manage performance of individuals in the team Identify ways to ensure fair and objective formal assessment Explain how to set SMART objectives for a team member Explain how to set performance standards for a team member Explain how to measure performance against agreed standards Understand the value of feedback in the workplace Explain the importance of feedback to improve performance Describe how to give effective feedback Know how to manage underperformance in the workplace Identify potential areas of underperformance in the workplace Identify causes for failure to meet agreed performance levels Describe actions to restore performance to acceptable levels Indicative Content Part 1: First line manager’s responsibility for managing team and individual performance and meeting objectives The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal) Ways to ensure fair and objective assessment (including objectives and on going monitoring) Preparations necessary for effective, valid and reliable assessments Roles and responsibilities of individuals in the performance assessment process Appropriate assessment records How to conduct formal appraisals Part 2: The relevance of SMART objectives, and how to set them How to set performance standards How to measure performance against agreed standards A range of methods for measuring performance and how to select the ideal one Techniques for performance monitoring and evaluation Range of performance improvement methods available to the manager Part 3: The importance of feedback to improve performance Principles for giving effective feedback on performance Part 4: Range of performance improvement methods available to the manager (Coaching, training, review of the job role etc) Causes of poor performance (lack of skills, lack of knowledge, poor motivation, lack of incentives, lack of information etc) Suite of ILM Programmes on offer by KWETB Companies That Have Benefited From Training