This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Understanding Performance Management This course aims to develop knowledge and understanding and be able to manage performance in the workplace as required by a practising or potential first line manager. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot May 2026 26 May - 15 June CELTEC, Celbridge Module Content Understand the value of assessing performance to meet organisational and individual needs Describe the value of formal and informal performance assessment in the workplace Explain the role of the first line manager in performance management Know how to manage performance of individuals in the team Identify ways to ensure fair and objective formal assessment Explain how to set SMART objectives for a team member Explain how to set performance standards for a team member Explain how to measure performance against agreed standards Understand the value of feedback in the workplace Explain the importance of feedback to improve performance Describe how to give effective feedback Know how to manage underperformance in the workplace Identify potential areas of underperformance in the workplace Identify causes for failure to meet agreed performance levels Describe actions to restore performance to acceptable levels Indicative Content Part 1: First line manager’s responsibility for managing team and individual performance and meeting objectives The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal) Ways to ensure fair and objective assessment (including objectives and on going monitoring) Preparations necessary for effective, valid and reliable assessments Roles and responsibilities of individuals in the performance assessment process Appropriate assessment records How to conduct formal appraisals Part 2: The relevance of SMART objectives, and how to set them How to set performance standards How to measure performance against agreed standards A range of methods for measuring performance and how to select the ideal one Techniques for performance monitoring and evaluation Range of performance improvement methods available to the manager Part 3: The importance of feedback to improve performance Principles for giving effective feedback on performance Part 4: Range of performance improvement methods available to the manager (Coaching, training, review of the job role etc) Causes of poor performance (lack of skills, lack of knowledge, poor motivation, lack of incentives, lack of information etc) Companies That Have Benefited From Training

This course aims to allow participants to plan change in an organisation as required by a practising or potential first line manager. Planning Change In The Workplace This course aims to allow participants to plan change in an organisation as required by a practising or potential first line manager. Overview Duration Typically 4 to 10+ hours of Online or Classroom Based Training. The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you represent a company that is interested in undertaking this course, please complete the form below and a member of our Enterprise Engagement Team will be in contact to discuss your needs: First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Institute of Leadership & Management Managers Managers Managers Managers 1/12 Module Content Understand the forces for change in an organisation Identify the forces that may require own organisation to change by conducting a simple PESTLE or SWOT analysis Know how to identify and plan change in an organisation Give an example of change required in the workplace reflecting the SWOT or PESTLE analysis Identify relevant human and financial factors in the consideration of planning change within the context of the example given Explain how to communicate with and involve people to facilitate effective change . Use a technique for planning change within the given context Indicative Content Part 1: PESTLE analysis Organisational SWOT analysis Part 2: The principles of change management Methods of planning for change Use of Gantt charts, network planning as tools for planning change Identification of human and financial factors in the consideration of change The importance of communication and involving people to facilitate effective change Suite of ILM Programmes on offer by KWETB Companies That Have Benefited From Training

This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Management Communication This course aims to develop understanding and ability to communicate effectively, as required by a practising or potential middle manager. Overview Duration Typically 4 to 10+ hours of Online or Classroom Based Training. The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Institute of Leadership & Management Managers Managers Managers Managers 1/12 Module Content Understand the importance of effective communication in management Explain the relevance of the communication cycle for effective communication in management . Explain, with examples, the importance of selecting an appropriate tone, language, and level of formality in management communications Assess the effectiveness of a range of verbal and written communication methods within your area of the organisation Be able to develop effective communication skills as a reflective manager Develop appropriate criteria to evaluate own ability to communicate effectively Collect and analyse feedback on own verbal and written communication skills Evaluate own communication skills as a manager, identifying strengths and areas for improvement Indicative Content Part 1: Communication theories, including the communication cycle and overcoming barriers Different types of communication, including verbal, written, visual and electronic and their relative advantages and disadvantages Non-verbal communication, such as body language and facial expression Business language, including tone, style and vocabulary Need for feedback, and implications of not receiving feedback Value of the written word and the importance of objectives and the reader(s) Letters, memos, reports, e-mails or other forms of written communication in use within the organisation Team meetings, one-to-ones and other forms of verbal communication Planning for writing, including use of available information and the needs of the recipient Tone, language, level of formality Image, structure, layout conventions including “house styles” Inclusion of statistical/visual materials and appendices in reports Part 2: Criteria for evaluating the effectiveness of communication Collecting and analysing feedback Techniques for evaluating own strengths and areas for improvement Personal development planning Suite of ILM Programmes on offer by KWETB Companies That Have Benefited From Training

This course provides the skills and knowledge to confidently become a competent barista and work in a busy environment making and serving coffee.  Barista & Café Skills This course provides learners with qualifications required to confidently work as a barista, serving hot and cold drinks using advanced espresso routines and milk texturing techniques. Overview Duration 2 Weeks Full Time Classroom Based Monday to Thursday: 9am to 4.15pm Fridays: 9am to 1.15pm Location Commis Chef Apprenticeship (Naas) Training Centre, Naas Racecourse Tipper Road, Naas, Co. Kildare W91 ED00 Google Maps Link AND Marine House, Wicklow Town, A67 A329 Google Maps Link Prior Knowledge No prior knowledge is required but learners must be over 18 years of age. This course is designed for those interested in re-entering the workforce or those considering a career change. Certification Barista Skills (7102-201) awarded by City and Guilds. Cost This course is fully funded by the European Social Fund (ESF). All tuition, equipment and courseware is provided at no cost. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Save Your Spot March 2025 31 March - 18 April 2025 Marine House, Wicklow March 2025 18 - 29 March 2025 Naas, Co. Kildare Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name(Required) Last name(Required) Email(Required) Phone What course are you interested in (we can email you when running this course again)?(Required) Are you interested in completing the course in Naas or Wicklow Town?(Required) Naas, Co. Kildare Wicklow Town Either Naas or Wicklow Town Is there any additional information you would like to receive? Apply Barista Skills Barista Barista Barista at Work Barista 1/20 Course Modules This course provides learners with qualifications required to confidently work as a barista, serving hot and cold drinks using advanced espresso routines and milk texturing techniques. Module Content Barista Skills Practical skills: Outline characteristics of the product to customers Deal with customer queries effectively Handle and store products and ingredients correctly and safely Underpinning knowledge: Describe the origin and flavour of products and ingredients Describe the processes involved in bringing the products to the market Explain how processes may affect the quality of products and ingredients Compare characteristics of products Describe how to store and handle products and ingredients Clean and Check Equipment Practical skills: Check and clean equipment before use Check and clean equipment after use Dispose of waste safely and hygienically Underpinning knowledge: Identify the range of equipment available for each product Explain the brewing/production process relevant to equipment Describe the checks required for each piece of equipment, including the frequency Explain the cleaning process for each piece of equipment Explain how common faults might occur with each piece of equipment Describe the actions to take for each common fault State the importance of leaving areas clean, tidy and safe Outline methods of dealing with waste and rubbish State the main employer responsibilities and employee responsibilities as stated in the appropriate local and national legislation Display Drink Building Techniques Practical skills: Calibrate pieces of equipment as necessary Operate pieces of equipment to produce the drink required Check drink meets quality standards and correct as necessary Underpinning knowledge: Outline the calibration and operation of equipment List the drinking vessels and ancillaries required for drinks Describe the quality characteristics for the range of drinks Outline the reasons for professional, methodical, organised and clean working practices Explain how to correct common presentation problems for the range of drinks Serve customers Practical skills: Present a positive personal image Use appropriate communication techniques with customers Serve customers in an efficient manner Ensure service is completed appropriately and satisfactorily Underpinning knowledge: Outline the benefits to organisations of providing excellent customer service Explain the consequences of poor customer service Describe the personal appearance and presentation required for service Describe positive body language techniques Explain how to make a customer feel welcome Outline organisational procedures for handling customer complaints Explain the importance of listening skills when handling customer complaints Outline organisational procedures for processing transactions State different payment methods The Bretzel Bakery Training Centre (Kilcullen, Co. Kildare) & Marine House Hospitality Training Centre (Wicklow Town) are widely regarded as places of learning for aspiring bakers and culinary enthusiasts. Renowned for there hands-on approach, both centres offer a comprehensive curriculum, blending traditional baking techniques with modern innovations. Whether you're a beginner eager to learn the basics or a seasoned baker looking to refine your skills, the centre's experienced instructors provide personalised guidance and share industry insights. With state-of-the-art facilities and a focus on quality ingredients, learners gain practical experience in a professional environment that mirrors real-world baking conditions. This immersive learning experience has earned the centre a stellar reputation among baking professionals and hobbyists alike. One of the standout features of the both centres is there commitment to fostering creativity and confidence in its learners. The programs are designed not only to teach technical skills but also to inspire a passion for the art of baking. Learners can work on a diverse range of baked goods, from artisan bread and pastries to specialty desserts. The supportive community atmosphere encourages collaboration and the exchange of ideas, making it a hub for culinary innovation. Graduates praise its transformative impact on their careers and personal growth, solidifying its place as a top choice for those seeking excellence in the world of baking.

Environmental Sustainability Awareness is a QQI Level 4 programme that focuses awareness of the impacts of human activities on the environment and identify the key sustainable practices that they can take in their personal life and in their community. Environmental Sustainability Awareness This course creates an awareness of the impacts of human activities on the environment and with the knowledge, skills and competence to identify the key sustainable practices that they can take in their personal life and in their community. Overview Duration 25 Hours Classroom Based Sessions & 15 Hours Self-Directed Online Learning Location Online via Microsoft Teams/Zoom Prior Knowledge While no prior knowledge is required. Certification QQI Level 4 Minor Award in Environmental Sustainability Awareness (4S21809) Cost This course is fully funded by the Irish Government and ESF (European Social Funding) initiative. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Local Sustainability Initiatives Garbage Truck Wind Turbine Picking Up Trash Garbage Truck 1/10 Course Modules Outline the principal effects that human activities have on the environment Examine the key national, European, and global measures that have been taken to address environmental issues Identify the main environmental impacts of these issues and the challenges they pose for an individual at a local level Explore a range of sustainable practices and actions that can be implemented at individual and community level Module Content Climate change and what can be done Biodiversity loss & other environmental pressures Environmental sustainability and making environmental change Energy management & renewable energy; water efficiency & conservation Sustainable food & food waste prevention Sustainable consumption, the circular economy, & waste; clothes & fashion; plastics & single use; composting Biodiversity & actions to take Greening communities & greening your lifestyle Workshops to develop your action plan Learner Feedback Environmental Sustainability Initiatives Micro-Qualifications This course is a micro-qualification. This means it's bite sized accreditated learning delivered in a flexible format to suit those in employment. For more information on micro-qualifications, click on the video below: Companies experience of Micro-Qualifications: KWETB's commitment to Environmental Sustainability: Kildare and Wicklow Education and Training Board (KWETB) demonstrates a strong commitment to environmental sustainability through various initiatives and programs aimed at promoting green practices and reducing carbon footprints. 50 Shades Greener Program: KWETB leads the "50 Shades Greener" program, Ireland's first state-funded training initiative designed to 'green' the Hospitality and Tourism industry. This program provides businesses with the knowledge and skills to implement environmental management systems, focusing on energy reduction, waste production, and water conservation. Participating businesses have reported significant cost savings of approximately 30% per annum on energy usage and waste costs. Environmental Sustainability Courses: KWETB offers accredited courses to enhance environmental awareness and sustainable practices in the workplace: QQI Level 4 Environmental Sustainability Awareness: This course aims to increase understanding of environmental sustainability principles among participants. QQI Level 5 Environmental Sustainability in the Workplace: Designed to equip learners with the skills to implement sustainable practices that reduce carbon footprints and save costs in their workplaces. Green Business Programme & Green Manager Programme: KWETB leads the Green Business Programme and Green Manager Programme, which are part of the "50 Shades Greener" initiative. These programs aim to 'green' the Hospitality & Tourism industry and reduce Ireland's carbon footprint. Integration of Sustainability in Education: In collaboration with SOLAS, KWETB has developed online modules for schools to enhance understanding of sustainability and educate students on minimizing their carbon footprints. Strategic Planning: KWETB's Service Plan 2023 outlines its dedication to the green agenda in Further Education and Training (FET) through the development, delivery, and evaluation of sustainability initiatives. The plan emphasizes improving energy performance in schools and education centres, aligning with best practices and guidelines. Through these comprehensive efforts, KWETB actively promotes environmental sustainability, aiming to reduce carbon footprints and foster green practices across various sectors.

This course creates an awareness of the impacts of human activities on the environment. It develops the knowledge, skills and competence to identify key sustainable practices for practical implementation. Environmental Sustainability In The Workplace This course creates an awareness of the impacts of human activities on the environment. It develops the knowledge, skills and competence to identify key sustainable practices for practical implementation. Overview Duration 10 Weekly Sessions Classroom Based AM Class: 9.30am-12.00pm or PM Class: 18.30pm-21.00pm Location Online via Microsoft Teams/Zoom Prior Knowledge While no prior knowledge is required, the course is aimed at the employee in their workplace – employees across all functions and roles, including management, team leads, general operatives, administration, finance etc. Certification QQI Level 5 Micro-Qualification in Environmental Sustainability In the Workplace (5S21793) Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot April 2026 7 April - 9 June Evening Class (Tuesdays) Online June 2026 9 June - 11 August Morning Class (Thursdays) Online August 2026 27 August - 29 October Evening Class (Tuesdays) Online Employer Led Sustainability Initiatives 1/9 Course Modules Describe the principal effects of human activities on the environment, to include depletion of natural resources, climate change, pollution, and loss of biodiversity Examine the key measures that have been taken to address these environmental issues, to include: all relevant national, international and European policy instruments or agreements Identify and assess the environmental impacts of individuals and recommend actions that can be taken to reduce these impacts Conduct an initial review to scope an environmental improvement programme that could be carried out in the workplace Module Content Climate change and measures to address it Biodiversity loss & other environmental pressures, and measures to address these Energy management, renewable energy, & carbon management Sustainable food & food waste prevention Circular economy, waste & resource management & greening the supply chain; water efficiency & conservation Environmental management, & green awareness for employees Greening lifestyles & communities; business interaction with their community Workshops to develop your action plan Benefits of Completing This Course Improve workplace efficiency by learning how to reduce waste, conserve energy, and optimise resources. Support compliance with environmental legislation, policies, and organisational sustainability commitments. Enhance career prospects with a recognised qualification valued across multiple sectors. Contribute to a greener workplace by identifying practical sustainability improvements that make a real impact. Build problem-solving skills for addressing environmental challenges within daily work tasks. Strengthen organisational reputation by helping the company meet sustainability goals and industry standards. Gain confidence in promoting sustainable behaviours and influencing positive change among colleagues. Apply learning beyond work, adopting environmentally responsible habits in daily life. Suitability This course is only available to those in employment in the Kildare and Wicklow Regions. No prior knowledge in environmental sustainability is required Learner Feedback Environmental Sustainability Initiatives Alex Florentina, Softworks I would definitely recommend this course. The course not only clarifies important sustainability concepts , but also shows how to integrate them in a practical and efficient way into a company's operations or personal life. This helps organisations to be more competitive and aligned with the demands of environmental responsibility. In addition to being beneficial for the planet, adopting sustainable practices generates long-term value for both the company and society . Sanja Dunne, Kippure Estate The topics covered are contemporary, practical and relevant to real life. It creates awareness for the "calling to action" by doing the little things for a bigger future Genny Brosnan, SGS Ireland Ltd. I came away with valuable new tools and techniques that I can implement into our sustainability activities. The course covered practical topics such as energy efficiency, food waste management, water conservation, guidance on government supports and more and has allowed me to, for example, review energy costs & usage, calculate actual savings and implement an energy action plan . Our Learners Say ... Companies that have benefited from Environmental Sustainability Training Micro-Qualifications This course is a micro-qualification. This means it's bite sized accreditated learning delivered in a flexible format to suit those in employment. For more information on micro-qualifications, click on the video below: Companies experience of Micro-Qualifications: KWETB's commitment to Environmental Sustainability: Kildare and Wicklow Education and Training Board (KWETB) demonstrates a strong commitment to environmental sustainability through various initiatives and programs aimed at promoting green practices and reducing carbon footprints. 50 Shades Greener Program: KWETB leads the "50 Shades Greener" program, Ireland's first state-funded training initiative designed to 'green' the Hospitality and Tourism industry. This program provides businesses with the knowledge and skills to implement environmental management systems, focusing on energy reduction, waste production, and water conservation. Participating businesses have reported significant cost savings of approximately 30% per annum on energy usage and waste costs. Environmental Sustainability Courses: KWETB offers accredited courses to enhance environmental awareness and sustainable practices in the workplace: QQI Level 4 Environmental Sustainability Awareness: This course aims to increase understanding of environmental sustainability principles among participants. QQI Level 5 Environmental Sustainability in the Workplace: Designed to equip learners with the skills to implement sustainable practices that reduce carbon footprints and save costs in their workplaces. Green Business Programme & Green Manager Programme: KWETB leads the Green Business Programme and Green Manager Programme, which are part of the "50 Shades Greener" initiative. These programs aim to 'green' the Hospitality & Tourism industry and reduce Ireland's carbon footprint. Integration of Sustainability in Education: In collaboration with SOLAS, KWETB has developed online modules for schools to enhance understanding of sustainability and educate students on minimizing their carbon footprints. Strategic Planning: KWETB's Service Plan 2023 outlines its dedication to the green agenda in Further Education and Training (FET) through the development, delivery, and evaluation of sustainability initiatives. The plan emphasizes improving energy performance in schools and education centres, aligning with best practices and guidelines. Through these comprehensive efforts, KWETB actively promotes environmental sustainability, aiming to reduce carbon footprints and foster green practices across various sectors.

This course aims to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager. Understanding Conflict Management In The Workplace This course aim to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Module Content Understand conflict management in the workplace Identify causes of conflict at work Describe the stages in the development of conflict Explain the effects of conflict on individual and team performance at work Explain any recognised technique a manager could use to minimise and resolve conflict in the workplace Describe how a manager could promote a positive atmosphere in order to minimise the adverse effects of conflict Indicative Content Possible causes of internal conflict, e.g. personal versus business objectives/values Causes of interpersonal friction at work, including bullying and harassment The effects of conflict on performance and the individual at work Stages in the development of conflict The manager’s responsibility in minimising and resolving conflict, and techniques to achieve this Ways to create harmony at work and engender a positive atmosphere Companies That Have Benefited From Training

A Green Skills Hub is a centralised platform that offers fully funded sustainability-focused training courses to equip organisations and individuals with the skills needed for a green economy. Green Skills Hub "Empowering the future with Green Skills for a Sustainable Tomorrow" KWETB Green Skills Hub, focuses on fully funded courses in Green Skills Training that can help each sector and the general public transition to more sustainable practices. These programs cover areas such as general awareness, waste reduction, renewable energy, energy efficiency, sustainable construction, and environmental conservation. Integrating sustainability practices into a business offers numerous benefits across environmental, social, and economic dimensions: Cost Savings •Energy efficiency: Reducing energy use lowers utility bills. •Waste reduction: Minimizing waste can cut disposal and material costs. •Operational efficiency: Streamlined processes often result from sustainable improvements. Brand and Reputation Enhancement •Positive public image: Consumers and stakeholders favour environmentally and socially responsible companies. •Competitive advantage: Differentiates the brand in the market. •Customer loyalty: Conscious consumers prefer supporting sustainable businesses. Regulatory Compliance and Risk Management •Meet environmental laws: Avoid fines and sanctions. •Anticipate future regulations: Stay ahead of tightening standards. •Reduce environmental risk: Lower chances of pollution-related incidents or liabilities. Investor Attraction •Access to ESG funding: Many investors prioritise environmental, social, and governance (ESG) metrics. •Increased valuation: Sustainable companies often enjoy higher market valuations. •Lower capital costs: Sustainability can improve credit ratings and attract favourable lending terms. Talent Attraction and Retention •Employer of choice: Purpose-driven companies attract skilled, values-aligned employees. •Employee engagement: Workers are more motivated when they see a commitment to positive impact. Innovation and Market Expansion •New product opportunities: Green innovation can lead to novel goods or services. •Access to new markets: Sustainable products open doors to eco-conscious consumer segments or countries with strict standards. Long-Term Resilience •Supply chain stability: Sustainable sourcing can reduce vulnerability to disruptions. •Adaptation to climate change: Prepares business for long-term environmental changes. •Future-proofing: Ensures business remains relevant in a transitioning economy. Stakeholder Trust and Community Support •Better community relations: Supporting local and environmental causes builds goodwill. •Transparency and accountability: Sustainability reporting fosters trust with all stakeholders. Improved Financial Performance •Numerous studies have linked sustainability with stronger financial returns over the long term. Engineering & Automation Sector Reduce waste, optimise resource use, lower energy costs, and comply with environmental regulations, leading to increased efficiency, cost savings, and a stronger competitive edge. Business and IT Sectors Empower your organisation to implement eco-friendly technologies, reduce carbon footprints, and drive innovation, all while improving efficiency, cost-effectiveness, and aligning with global sustainability goals. Seconardary Schools Empower teenagers to make informed decisions that protect the environment and promote a healthier future. Teenagers can become responsible global citizens and drive positive change in their communities. Hospitality Sector Reduce environmental impact, enhance operational efficiency, and meet customer demand for greater eco-friendly practices, boosting profitability and brand reputation. Transport Sector Eco-driving training helps reduce fuel consumption, lower emissions, and extend vehicle lifespan. It promotes safer, more efficient driving habits that benefit both the environment and operational costs. General Public - Sustainability Awareness Improve your own personal awareness of sustainability and empower yourself to adopt environmentally conscious behaviours, contribute to a more sustainable lifestyle and a positive impact on the planet. Green Skills Courses (Industry Led) Suitable for those wishing to engage in Green initiatives and gain recognised qualifications Environmental Sustainability Awareness Supply Chain Environment Management Environmental Sustainability In The Workplace Carbon Emissions for Net Zero Green Manager for Hospitality Resource Efficiency For A Sustainable Workplace The Circular Economy In The Workplace Sustainable Supply Chain Procurement Lean Practices for Sustainable Business Domestic Solar Photovoltaic (PV Installer) Green Skills Courses (General Interest) Suitable for those wishing to improve their own personal knowledge in Green initiatives and become more personally sustainable Sustainability for Beginners (As Gaeilge) Sustainability for Beginners (In English) Sustainability for Beginners (Po Polsku) Sustainability for Beginners (українською мовою) Let's Chat If you would like to speak to one of our sustainability team to discuss your sustainability traininig requirements, have a different requirement than the courses listed, we would be delighted to chat: First name(Required) Last name(Required) Email(Required) Phone What area of sustainability are you interested in discussing? (Required) What company are you representing (please leave blank if it relates to yourself)? Apply Olivia Knight Enterprise Engagement Officer (Wicklow Region) Having worked for many years in financial services Olivia specialises in helping employers bridge skill gaps, empowering their workforce to drive innovation and business success. Leveraging her experience and business acumen, she develops micro-qualifications that address future skill gaps in transversal workplace competencies. oliviaknight@kwetb.ie Bernice McLaughlin Enterprise Engagement Officer (Kildare Region) Having worked in the Further Education area for many years in various capacities, Bernice launched the Enterprise Engagement Team. Bernice focuses on managing client relations and developing bespoke courses to meet individual company needs. bernicemclaughlin@kwetb.ie

This course offers certified RTITB Reach and Counterbalance Training. Forklift Training The aim of the programme is to provide the skills, knowledge and competencies to operate a Counterbalance, Reach Forklift Truck and Power Pallet Truck, safely and efficiently in accordance with the Manufacturers Guidelines and the Code of Practice for Forklift Truck Operators, as laid down in the 2005 Health Safety and Welfare at Work Act. Overview Duration 2 Weeks Full Time Classroom Based Monday to Thursday 9am to 4.15pm Friday 9am to 1.15pm + 1 Day Safepass Location Typically in Tallaght, Dublin 24 Prior Knowledge No prior knowledge is required. This course is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. Learners must be over 18. CEF B2+ or equivalent in English required. Certification RTITB - Forklift Reach Operator Certificate RTITB - Forklift Counterbalance Operator Certificate Safepass Cost This course is funded by the European Social Fund (ESF). Tuition, equipment and courseware is provided at no cost. Learners who are currently receiving a social welfare payment typically receive a training allowance during the course of the same amount. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Save Your Spot February 2026 9 - 23 February Tallaght/Wicklow Course Modules RTITB - Forklift Reach Operator Covers: How the reach truck works — You learn all the controls, instruments, hydraulic systems, and how to operate the truck safely. Pre-use checks and maintenance — You learn to inspect the truck before every use (tires, hydraulics, brakes, battery or fuel, general safety), to ensure it’s safe to operate. Load handling and stability principles — You are taught about load weight, balance and stability, how to safely pick up, carry, stack, destack, load/unload pallets or containers, and avoid tipping or unsafe loads. Maneuvering & working in tight/narrow spaces — You learn how to steer, drive forwards/backwards, turn, operate the reach mechanism, and manoeuvre safely — including in narrow aisles, racking areas, inclines or ramps. Stacking, racking, loading and unloading procedures — Includes ground-level stacking, high-level racking, loading/unloading trucks or trailers, and safe placement of loads. Health & Safety + legal/legislative requirements — You are taught relevant safety laws and regulations (workplace-safety, safe use of equipment), safe working practices, and operator responsibilities. Refuelling / recharging and basic upkeep — If the forklift uses battery, diesel, or LPG/gas, you learn how to handle refuelling or recharging safely, and basic machine care/maintenance tied to daily operations. Safe working habits and risk awareness — You become aware of common hazards (overloading, stability risks, poor stacking, confined spaces) and learn ways to minimise risk — for yourself and others. ASL Safety & Training+2demack.ie+2 Theory + practical assessments — The course includes classroom/theory training (safety rules, load handling principles, regulations) and practical sessions driving the reach truck, handling loads, stacking/unstacking, manoeuvring — then assessment to make sure you meet required competency standards. After completing the RTITB Reach Truck course, you should be able to: Drive a reach-forklift safely and confidently in a warehouse or manufacturing environment. Perform pre-use safety inspections before using the truck to reduce accidents or mechanical failures. Pick up, transport, stack and retrieve pallets, containers or bulk loads — even in narrow aisle-racking systems or tight spaces. Load and unload trucks / trailers, shift loads around warehouse floors or production facilities according to safe load-handling procedures. Understand and follow safety laws, workplace rules and manufacturer’s guidelines — reducing risk to yourself, colleagues, and stored goods. Maintain the forklift in a safe, operational state (refuel or charge battery, basic care). RTITB - Forklift Counterbalance Operator Covers: Understanding the forklift — you learn all about the truck: how the controls and instruments work, how the hydraulics work, and what each control does. Safety, laws, and regulations — you learn relevant legislation and safety regulations, including workplace-health & safety laws, and what your responsibilities are as an operator. Pre-use inspection and maintenance checks — before driving a forklift, you’re trained to inspect it (tires, hydraulics, brakes, battery or fuel, general safety), do basic maintenance or checks, and know when something’s not safe to use. Load handling, stacking and unstacking — learn how to pick up pallets or loads (laden/unladen), stack them correctly (on floor or racking), de-stack safely, load/unload trucks, and manage different kinds of loads (e.g. heavy, uneven, different shapes). Stability and weight assessment / load-stability awareness — you learn about how the weight and balance of a load and the forklift itself affect stability, and how to assess whether a particular load is safe to lift. Driving and maneuvering skills — how to start, move off, steer, reverse, stop, and park the forklift; maneuver in confined areas (e.g. narrow aisles, racking systems), on ramps or inclines, and around obstacles. Safe loading and unloading of vehicles/floor work — how to load/unload trucks or trailers, move loads around a warehouse or yard, and stack/unstack on different surfaces or heights safely. Battery/fuel / power source handling — if the forklift uses battery, diesel or LPG, the course includes safe refuelling or recharging procedures and basic care for the truck’s power system. Hazard awareness and safe work practices — the course trains you to recognise common hazards (unstable loads, improper stacking, poor visibility, ramp risks, pedestrian safety), and teaches safe practices to avoid accidents. Theory + practical assessments — at the end you do a written/theory test (on safety, legislation, load handling, etc.) and a practical driving and load-handling test to make sure you meet the standard required to get certified. By the end of the RTITB Counterbalance course, you are qualified to: Safely drive a counterbalance forklift in a warehouse/industrial setting. Check the forklift before each use to make sure it’s safe (tires, hydraulics, battery/fuel, general condition). Lift, carry, stack and destack pallets or loads — even in narrow aisles or high-racking systems. Load and unload trucks or trailers, manage goods in storage, move loads around. Understand and follow workplace safety rules, legal requirements, and safe forklift-operating standards. React appropriately to hazards or unstable loads, reduce risk of accidents, and work safely around people and other equipment. Safepass Covers: Introduction to Site Safety & Safety Culture — why safety matters on site; what “good safety culture” means. Legislation & Site Safety Regulations — basic laws and regulations relevant to health and safety at work (especially construction sites). Accident Reporting & Prevention — how accidents are reported, how to prevent common hazards on site. Risk Assessment (General & Specific Hazards) — how to identify hazards and assess risk, including special risk assessments for: Electricity (overhead/underground services) Excavations / Confined Spaces Working at Heights Behaviour-Based Safety & Safe Working Practices — learning to act safely, make good decisions, and work safely around others to avoid accidents. Safe Use of Construction Equipment, Vehicles, Tools, & Machinery — safe practices when using hand-held tools, machinery, vehicles or other equipment on site. Personal Protective Equipment (PPE) & Personal Safety — training on what PPE is needed, how to use it, and general health & hygiene at work. Manual Handling, Noise & Vibration Awareness — safe lifting/handling techniques, awareness of hazards related to noise and vibration on site. Health, Welfare, and Site Hygiene — understanding hygiene, welfare, and general worker health on site. After Safe Pass you’ll have the foundational knowledge to: Recognise common hazards on a construction or similar work site (electricity, height, excavations, vehicles, tools). Understand and follow safe working procedures to avoid accidents — for yourself and coworkers. Use Personal Protective Equipment (PPE) correctly and know when it’s needed. Help report incidents correctly and respond safely to emergencies. Operate or work around tools, equipment or vehicles with awareness of risks (and how to minimise them). Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Forklifting Learners Learner Feedback

Skills to Advance (STA) is a government initiative focused on reskilling and upskilling those in employment. Services to Business (Skills to Advance Initiative) Skills to Advance is an Irish Government initiative designed to support workforce upskilling and reskilling. It provides targeted training opportunities for employees, particularly those in lower-skilled jobs, to improve their employability and career prospects. The program also helps employers enhance their workforce capabilities to remain competitive in evolving industries. Employers Skills to Advance can work for you by helping to identify potential skills gaps in your business and adapt to market changes. We offer subsidised upskilling and reskilling options for your staff, creating a straightforward way to help increase your productivity and competitiveness in a fast-changing business sector. Skills to Advance provides your workforce with training opportunities which: Are flexible to fit around business hours and work schedules. Develop skills relevant to your business needs. Respond to the changing nature of jobs and skills. Supporting Working Lives and Enterprise Growth In Ireland The Enterprise Engagement Team Olivia Knight Enterprise Engagement Officer (Wicklow Region) Having worked for many years in financial services Olivia specialises in helping employers bridge skill gaps, empowering their workforce to drive innovation and business success. Leveraging her experience and business acumen, she develops micro-qualifications that address future skill gaps in transversal workplace competencies. oliviaknight@kwetb.ie Bernice McLaughlin Enterprise Engagement Officer (Kildare Region) Having worked in the Further Education area for many years in various capacities, Bernice launched the Enterprise Engagement Team. Bernice focuses on managing client relations and developing bespoke courses to meet individual company needs. bernicemclaughlin@kwetb.ie Sabine Florian Enterprise Engagement Officer (Kildare Region) Having worked in her native France as a Training Officer & Quality Control Assistance in the pharmaceutical sector for many years, Sabine moved to Ireland and has engaged in sales and training officer roles. Sabine focuses on working with industry to bring bespoke courses to fruition based on client requirements. sabineflorian@kwetb.ie Skills To Advance Video

Leadership and Management Courses in partnership with LEO Wicklow. Upskilling Opportunities KWETB in partnership with LEO Wicklow are delighted to be able to offer upskilling course to all potential business leaders and early manager roles. All courses are provided at no cost, funded under the Skills to Advance initiative. Proudly Supported by Upskilling Opportunity Kildare Wicklow Education and Training Board (KWETB) in partnership with LEO Wicklow are delighted to launch 2 bespoke leadership and management programmes specifically designed for potential business leaders and early manager roles. po These courses are provided at no cost, funded under the Government Skills to Advance Government Initiative. Manufacturing Sector This course is specifically designed for businesses that operate in the manufacturing sectors. Modules include : Leading and Motivating Your Team Effectively Problem Solving and Making Decisions This is a classroom based; workshop facilitated training programme. Location : LEO Wicklow, Wicklow County Campus, Rathnew, A67 X566 Schedule : Leading and Motivating Your Team Effectively 22nd January 2026, 9:00 - 16:00 Problem Solving and Making Decisions 13th February 2026, 9:00 - 16:00 Leading and Motivating Your Team Effectively The aim of the module is to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Module Content: Know how to communicate the organisations vision and strategy to the team -Explain the importance of the team having a common sense of purpose that supports the overall vision and strategy of the organisation -Explain the role that communication plays in establishing a common sense of purpose -Assess the effectiveness of own communication skills on the basis of the above Know how to motivate and develop the team -Describe the main motivational factors in a work context and how these may apply to different situations, teams and individuals -Explain the importance of a leader being able to motivate teams and individuals and gain their commitment to objectives -Explain the role that the leader plays in supporting and developing the team and its members and give practical examples of when this will be necessary Indicative Content: Why organisations or projects need a vision, mission and strategy and what they mean for first line leadership How to develop team objectives that support overall strategy and vision The importance of a team having a common sense of purpose that links to vision and strategy The role that effective communication plays in conveying the overall mission of the organisation or project and how the collective work of the team and it’s individual members support this Effective techniques for communicating vision, goals and objectives in terms of: Choosing effective times and places to communicate with the team and individuals Selecting appropriate communication methods Communicating clearly and accurately Active listening skills Receiving and responding appropriately to feedback The critical importance of teams and individuals being motivated and committed to their objectives Alternative theories of motivation, for example (select as appropriate): Maslow’s Hierarchy MacGregor’s Theory X and Theory Y Herzberg’s Two Factor Theory Vroom’s Expectancy Theory McClelland’s 3-Needs Theory Motivational factors that are available to the leader, for example: Safety and security Sense of belonging and common purpose Respect Empathy Recognition of achievement Involvement in decision making Sense of fulfilment Self-development Material rewards Sanctions An appreciation of how these factors can apply to different situations, teams and individuals How to select and use appropriate motivational factors Giving feedback on performance Basic support needs that individuals may have and how to meet these The importance of continuous development for the team and individual members Problem Solving and Making Decisions The aim of the module is to solve problems and make decisions as required by a practising or potential first line manager.. Module Content: Know how to describe a problem, its nature, scope and impact Describe a problem, its nature scope and impact Know how to gather and interpret information to solve a problem Gather and interpret information to identify possible solutions to a problem Prepare a summary of the options providing facts and evidence Know how to evaluate options to make a decision Apply a simple decision making technique to evaluate options to arrive at the best solution Know how to plan, monitor and review the implementation and communication of decisions Plan the implementation and communication of the decision Describe which monitoring and review techniques could be used to evaluate outcomes Indicative Content: Ways to recognise, define, investigate and analyse problems Objective setting in relation to problem Brainstorming, problem solving and creative thinking techniques Difference between data and information How to calculate and use simple averages and basic summary statistics How to prepare and use grouped data and tables Interpretation of charts and diagrams Methods of indexing, referencing and structuring qualitative information How to evaluate options The importance of adequate and relevant information for effective decision-making Identification of what information is relevant to specific decisions Decision making techniques The use of simple planning techniques- action plans, Gantt charts Effective presentation of a case – i.e. providing facts and evidence, not just opinion Monitoring and review techniques to evaluate outcomes of problem solving activities I have some queries or would like to express an interest! 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This course aims to enable the practicing and potential first line manager to manage workplace projects. Managing Workplace Projects This course aims to enable the practicing and potential first line manager to manage workplace projects. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot July 2026 1 July - 20 July CELTEC, Celbridge Module Content Know how to manage a simple workplace project Identify a simple workplace project Use a simple tool for determining the financial viability of the project Produce a project plan using an appropriate project planning technique Set objectives and targets/milestones to monitor performance and review plans within the project Use a project evaluation technique to evaluate the project Understand the financial and nonfinancial implications of a workplace project List areas where net savings can be achieved as a result of the workplace project Identify wider non-financial implications that can result from the workplace project Indicative Content Part 1: Basic project design principles Simple tools for financial appraisal of projects Project planning techniques (Gantt charts, Flow charts, Network planning) Use of objectives and targets/milestones to monitor performance and review plans Project evaluation and review techniques Part 2: Non-financial costs and benefits of change (social, environmental, human elements) Companies That Have Benefited From Training