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This course aims to provide the knowledge and practical experience in flooring and materials used in the Contract Flooring industry (in homes, hospitals, schools, restaurants, offices and shopping centres). Contract Flooring Installations This course aims to provide the knowledge and practical experience in flooring and materials used in the Contract Flooring industry (in hospitals, schools, restaurants, offices and shopping centres). Overview Duration 10 Weeks Full Time Classroom Based Monday to Thursday 9am to 4.15pm Friday 9am to 1.15pm Location Irish Flooring Academy Block C Unit 5-6 Athy Business Campus Athy, Co. Kildare R14 FH31 Google Maps Link Prior Knowledge No prior knowledge is required. This course also can help upskill tradespeople who already have a knowledge of domestic carpets. This course is designed for those who are currently unemployed, those interested in re-entering the workforce or those considering a career change. Learners must be over 18. Certification Special Award in Contact Floor Installation (Lantra) Cost This course is fully funded by the European Social Fund (ESF). All tuition, equipment and courseware is provided at no cost. Learners who are currently receiving a social welfare payment typically receive a training allowance during the course of the same amount. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Contract Flooring Past Learners & Completed Work 1/4 Course Modules Upon completion of the course, learners will have: Have knowledge, skill and confidence to install Floor Preparation, contract carpets, carpet tiles, LVT Tiles, Safety Vinyl, Marmoleum, smooth vinyl, caping & coving Able to give a written quotation to potential customers to supply and fit all materials required Able to convert meters to square yards and vice versa Able to test floors for moisture Able to calculate quantity of products required for any given job Able to install internal and external corners Able to use a power stretcher Have a good knowledge of Health & Safety requirements in the workplace Have the knowledge of how to weld and grove vinyl Have the knowledge hot to join two pieces of carpet Know how to install a carpet on a stairs and bullnose Module Content The learner will cover: Measuring, estimating, and planning for contract flooring LVT tiles Contract carpet tiles Contact carpets Floor preparation for contract flooring Safety vinyl, marmoleum and smooth vinyl Company Feedback The Irish Flooring Academy was set up to provide training for the floor covering industry and has the full backing both manufacturers and wholesalers. It was founded by Maurice Flinter, a well-respected figure in the flooring industry. It promotes a high level of excellence in the field of carpet and floor laying. The Academy offers the industry a wide range of benefits, products, and services which enhance and promote highly skilled carpet and floor-layers in Ireland.

This course provides the skills and knowledge to confidently become a competent barista and work in a busy environment making and serving coffee.  Barista Skills This course provides the skills and knowledge to confidently become a competent barista and work in a busy environment making and serving coffee. Overview Duration 1 Day Full Time Classroom Based 9am to 4.15pm Location Athy Food, Drink, & Skills Innovation Hub, Dublin Road, Athy R14 XF86 Google Maps Link AND Marine House, Wicklow Town, A67 A329 Google Maps Link Prior Knowledge No prior knowledge is required but learners must be over 18 years of age. This course is designed for those interested in re-entering the workforce or those considering a career change. Certification Certificate of Completion from KWETB. Cost This course is fully funded by the European Social Fund (ESF). All tuition, equipment and courseware is provided at no cost. European Social Fund (ESF) This course is funded by the European Social Fund (ESF). This means that the course is provided at no cost to the learner. This includes tuition, equipment, courseware and examinations. The European Social Fund is the European Union (EU)’s main instrument for investing in people and supporting the implementation of the European Pillar of Social Rights. The aim of the ESF is to achieve high employment levels, fair social protection, and a skilled and resilient workforce for the future world of work, in line with the principles set out in the European Pillar of Social Rights. The European Social Fund Plus provides over €10 billion annually across the European Union. Each country in the European Union avails of this funding to improve job prospects for millions of people and create a more inclusive society. It co-funds local, regional and national employment-related projects throughout the European Union. More information is available in the EUFunds and European Social Fund websites. Course Modules The aim of the this programme is to equip the Learner with the Skills, Knowledge and competence to gain employment or career progression in the hospitality sector. Module Content Identify and control hazards in the workplace, demonstrate an understanding or risk assessment and maintain a healthy and safe workplace. Create a wide range of hot and cold Barista type drinks to professional standards. This includes, espresso, cappuccino, café latte, filter coffee, tea, hot chocolate and smoothies. Promote and support good customer service and develop their skills in communication, working with others and problem solve. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name(Required) Last name(Required) Email(Required) Phone What course are you interested in (we can email you when running this course again)?(Required) Are you interested in completing the course in Naas or Wicklow Town?(Required) Naas, Co. Kildare Wicklow Town Either Naas or Wicklow Town Is there any additional information you would like to receive? Apply

This course equips the learner with the knowledge, skill, and competence to adopting lean principles to create value with fewer resources and less waste. Lean Practices for Sustainable Business This course equips the learner with the knowledge, skill, and competence to adopting lean principles to create value with fewer resources and less waste. Overview Duration Can be delivered in Classroom or via Blended delivery Days & Times: Depends on company requirements Location Company location or another setting in Kildare or Wicklow Prior Knowledge A minimum of a QQI Level 4 Major Award or its equivalent. Applicants must have a good command of the English language in written, numerical and verbal form. Certification QQI Level 5 Minor Award in Lean Practice for Sustainable Business Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Course Content The aim of this award is to facilitate learners to develop the knowledge, skills and competencies required to identify key sustainability issues and their relationship to a business's activities. Learners will learn how to apply the knowledge, skills, and competencies in the concept of Lean principles that will enhance the sustainable practices of a business to address climate and low carbon economic issues. The Lean Practice for Sustainable Business (Level 5, 15 credits) micro-qualification programme is suitable for businesses and enterprises (large, SME and Micro Business) across all sectors of economic activity. This programme primarily targets those applicants who are currently employed and seek to develop their Lean and sustainability skills and competencies and apply them within their workplace. The content within this programme is suitable for all levels of the workforce (including management, team-leads, general operatives and administrative roles, among others) and across all business functions. This qualification consists of 2 modules: Lean Principles for Sustainable Business The importance and benefits to a business of engaging in more sustainable business practice. The basic concepts of Lean and identify the fundamental Lean principles and methods used by sustainable organisations. Evaluating the Lean and Green wastes that exist in organisations Identifying a Lean sustainability project to reduce waste at an organisation of the learner's choic. Lean Tools for Sustainable Business The basic concepts of Lean and understand the key Lean principles and methods used by sustainable organisations Determining the current state of the business and its utilisation of resources, materials and processes and map the findings. The role of data in supporting Lean for Green Projects. Identifying Lean Analysis techniques and their application for enhanced sustainability practices. Identifying and applying Lean methods used to improve sustainable solutions. Selecting and developing solutions and improvements to maintain control over Sustainable business practices. On successful completion of the award in Lean Practice for Sustainable Business, the learner will be able to: Identify key climate / sustainability issues and their relationship to an organisation's activities. Determine the challenges and opportunities for businesses in strategically aligning with relevant national and international policies. Apply the knowledge, skills, and competencies in the concept of Lean that will enhance the sustainable practices of their business. Apply key Lean principles to develop solutions in order to increase operational efficiency, create cost savings and reduce waste within a business. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Micro-Qualifications This course is a micro-qualification. This means it's bite sized accreditated learning delivered in a flexible format to suit those in employment. For more information on micro-qualifications, click on the video below: Companies experience of Micro-Qualifications:

This course aims to develop knowledge and understanding of the communication process in the workplace as required by a practising or potential first line manager. Understanding The Communication Process In The Workplace This course aims to develop knowledge and understanding of the communication process in the workplace as required by a practising or potential first line manager. Overview Duration 1 Day Classroom Based Training. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Module Content Understand the nature and importance of the communication process in the workplace Explain the importance of effective communication in the workplace Describe the stages in the communication cycle Identify possible barriers to communication in the workplace Explain how to overcome a potential barrier to communication Understand the methods of communication Describe the main methods of written and oral communication in the workplace and their uses Identify the main advantages and disadvantages of written methods of communication Identify the main advantages and disadvantages of oral communication Explain how non-verbal communication can influence the effectiveness of oral communication Explain the value of feedback in ensuring effective communication Be able to assess own effectiveness in communication Assess own performance in a frequently used method of communication Identify actions to improve own performance in communicating Indicative Content The importance of effective communication at work and the effects of poor communication The stages in communication: sender -encoding – transmission – decoding - receiver Possible barriers to communication and methods to overcome them Ways to ensure effective communication in the workplace Different types of communication including oral, written, visual, and electronic and their relative advantages and disadvantages Active listening skills Significance of non-verbal communication and body language Techniques of face-to-face and indirect communication, and when each is appropriate How to use feedback to check effectiveness of communication How to assess and develop own communication skills through feedback and reflection Companies benefitting from ILM Training

This course aims to allow participants to plan change in an organisation as required by a practising or potential first line manager. Developing People In The Workplace This course aims to allow the participant plan the personal development of individuals in the workplace. Overview Duration 1 Day Classroom Based Training The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you are interested in undertaking this course, please complete the form below and a member of our Recruitment Team will be in contact to discuss your needs. Please note this course is only for those currently in employment. First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Module Content Understand the importance of promoting personal development Assess the potential benefits to the organisation of developing individuals Assess the benefits to the individual of personal development Be able to plan for an individual’s development Assess how to manage an individual’s expectations in respect to personal development Evaluate development vehicles in the organisation appropriate to the development needs of the individual Develop a plan to meet the identified development needs of an individual Indicative Content Part 1: Examining the expectations and requirements of people Determining groups and individuals for whom the manager has responsibility Diversity in the workplace Understanding the causes of conflict in the organisation Promotion of work/life balance Part 2: Administering people in accordance with guidelines and career pathways Being aware of and understanding organisational policies (diversity, substance and alcohol abuse etc) Understanding the variety of documentation required to manage people Managing career development of people Support structures within the organisation. Techniques for managing interpersonal conflict Techniques for supervision and formal appraisal Methods of ensuring fair and objective assessment/appraisal Methods to monitor, evaluate and record individual feedback Reporting performance appraisal including the importance of confidentiality Promotion of a healthy life-style Learning styles and the range of training/development opportunities available Mechanisms to provide appropriate feedback to individuals Career development strategies Appropriate recording systems Companies benefitting from ILM Training

This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Planning and Allocating Work This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot October 2026 24 October 2025 CELTEC, Celbridge November 2026 26 November Wicklow Town Module Content Know how to plan work in the workplace Identify organisational targets relevant to the team Set SMART objectives for the team to achieve the targets Use a technique to plan to achieve the objectives Explain how to monitor and control a planned activity Know how to allocate work to team members Identify resources required to complete a planned activity Explain how to allocate work to team members Explain how to assess and support team performance in achieving objectives Understand how to improve the performance of a team in delivering to plan Identify a possible cause of variance from a planned activity Identify actions to overcome causes of variance Explain how to involve team members in identifying ways to improve performance to meet objectives Indicative Content Part 1: The role and purpose of objectives and targets Links between organisational and team objectives Setting SMART work targets Performance measurement Planning techniques appropriate to small scale planning e.g. action planning, task/work/production schedules, timetables, rotas etc Monitoring and control techniques and records Part 2: Effective methods of communication to give instructions Types of quality standards and their purpose Methods to monitor actual performance against production targets and time-scales, and identify variances Ways to ensure team members understand monitoring systems Part 3: Recording outputs and variances Techniques for identifying causes of underperformance Corrective and remedial actions for underperformance Companies benefitting from ILM Training

Contract Us and Training Centre Locations of all our training. Contact Us trainingcourses@kwetb.ie All emails with be answered within 24 hours during normal business days. First name* Last name* Email* Phone* Subject How Can We Help You?* Submit Training Locations CELTEC (Centre for Emerging Leading Edge Technology Emplower Change) Unit 12A, M4 Business Park Celbridge, Co. Kildare W23 HCK2 Marine House (Hospitality Training Centre & Hair and Beauty Academy) The Murrough Corporation Murragh Wicklow A67 A329 Hair & Barbering Academy 1st Floor Poplar House, Poplar Square Naas, Co. Kildare W91 HC5P Commis Chef Apprenticeship (Athy) Model Court Geraldine Road Townparks Athy, Co. Kildare R14 XF86

This course aims to evaluate and influence the management of equality and diversity law, legislation and internal policies within own area of responsibility. Managing Equality And Diversity In Own Area This course aims to evaluate and influence the management of equality and diversity law, legislation and internal policies within own area of responsibility. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled. If you are interested in undertaking this course or looking for more information, please complete the form below and a member of our Recruitment Team will be in contact: First name* Last name* Email* Phone What course are you interested in (we can email you when running this course again)?* Is there any additional information you would like to receive? Apply Module Content Understand equality and diversity law, legislation and internal policies in relation to own area of responsibility Explain the implications of the legal requirements for equality and diversity on own area of responsibility Evaluate own organisation’s policies and procedures relating to equality and diversity Be able to influence the management of equality and diversity in own area of responsibility Evaluate the organisation’s implementation of equality and diversity legal requirements and internal policies Make recommendations for improving the management of equality and diversity in own area of responsibility Indicative Content Part 1: Equality and diversity defined Diversity and its impact on the organisation Legislation and how it affects individuals, organisational policies and procedures Examining personal values, beliefs, attitudes and prejudices Language and diversity Harassment, bullying and victimisation in the workplace Dress codes and discrimination The business case for diversity Part 2: Creating a diverse workforce Promoting equality outcomes Diversity monitoring Equality impact assessments Examining the organisation/team in relation to diversity Business diversity action planning Promoting equality and diversity Inclusively and creating an inclusive culture Examples of good practice in equality and diversity Challenging inequalities and discrimination in the workplace Companies benefitting from ILM Training

This course aims to enable learners to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Leading and Motivating A Team Effectively This course aims to enable learners to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot September 2026 17 September Wicklow Town September 2026 29 September CELTEC, Celbridge Module Content Know how to communicate the organisations vision and strategy to the team Explain the importance of the team having a common sense of purpose that supports the overall vision and strategy of the organisation Explain the role that communication plays in establishing a common sense of purpose Assess the effectiveness of own communication skills on the basis of the above Know how to motivate and develop the team Describe the main motivational factors in a work context and how these may apply to different situations, teams and individuals Explain the importance of a leader being able to motivate teams and individuals and gain their commitment to objectives Explain the role that the leader plays in supporting and developing the team and its members and give practical examples of when this will be necessary Indicative Content Part 1: Why organisations or projects need a vision, mission and strategy and what they mean for first line leadership How to develop team objectives that support overall strategy and vision The importance of a team having a common sense of purpose that links to vision and strategy The role that effective communication plays in conveying the overall mission of the organisation or project and how the collective work of the team and it’s individual members support this Effective techniques for communicating vision, goals and objectives in terms of: choosing effective times and places to communicate with the team and individuals selecting appropriate communication methods communicating clearly and accurately active listening skills receiving and responding appropriately to feedback Part 2: The critical importance of teams and individuals being motivated and committed to their objectives Alternative theories of motivation, for example (select as appropriate): Maslow’s Hierarchy MacGregor’s Theory X and Theory Y Herzberg’s Two Factor Theory Vroom’s Expectancy Theory McClelland’s 3-Needs Theory Motivational factors that are available to the leader, for example: safety and security sense of belonging and common purpose respect empathy recognition of achievement involvement in decision making sense of fulfilment self-development material rewards sanctions An appreciation of how these factors can apply to different situations, teams and individuals How to select and use appropriate motivational factors Giving feedback on performance Basic support needs that individuals may have and how to meet these The importance of continuous development for the team and individual members Companies benefitting from ILM Training

This course aims to enable learners to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Leading and Motivating A Team Effectively This course aims to enable learners to understand the need for teams to have a sense of vision and purpose that reflects the organisation’s, and the role that effective communication, motivation and individual and team development play in enabling this to happen. Overview Duration 1 Day Classroom Based Training The module delivery is tailored to suit the companies needs. Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot September 2026 29 September 2026 CELTEC, Celbridge Learning Outcomes Know how to communicate the organisations vision and strategy to the team Explain the importance of the team having a common sense of purpose that supports the overall vision and strategy of the organisation Explain the role that communication plays in establishing a common sense of purpose Assess the effectiveness of own communication skills on the basis of the above Know how to motivate and develop the team Describe the main motivational factors in a work context and how these may apply to different situations, teams and individuals Explain the importance of a leader being able to motivate teams and individuals and gain their commitment to objectives Explain the role that the leader plays in supporting and developing the team and its members and give practical examples of when this will be necessary Module Content Why organisations or projects need a vision, mission and strategy and what they mean for first line leadership How to develop team objectives that support overall strategy and vision The importance of a team having a common sense of purpose that links to vision and strategy The role that effective communication plays in conveying the overall mission of the organisation or project and how the collective work of the team and it’s individual members support this Effective techniques for communicating vision, goals and objectives in terms of: choosing effective times and places to communicate with the team and individuals selecting appropriate communication methods communicating clearly and accurately active listening skills receiving and responding appropriately to feedback The critical importance of teams and individuals being motivated and committed to their objectives Alternative theories of motivation, for example (select as appropriate): Maslow’s Hierarchy MacGregor’s Theory X and Theory Y Herzberg’s Two Factor Theory Vroom’s Expectancy Theory McClelland’s 3-Needs Theory Motivational factors that are available to the leader, for example: safety and security sense of belonging and common purpose respect empathy recognition of achievement involvement in decision making sense of fulfilment self-development material rewards sanctions An appreciation of how these factors can apply to different situations, teams and individuals How to select and use appropriate motivational factors Giving feedback on performance Basic support needs that individuals may have and how to meet these The importance of continuous development for the team and individual members Companies benefitting from ILM Training

This course aims to examine how levels of motivation can be improved to increase performance in the workplace. Developing Yourself and Others This course aim to develop knowledge and understanding of developing self and others as required by a practising or potential first line manager. Overview Duration 1 Day Classroom Based Training. The module delivery is tailored to suit the companies needs. Location CELTEC, Unit 12A, M4 Business Park, Celbridge, Co. Kildare W23 HCK2 Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Save Your Spot November 2025 5 November 2025 Wicklow Town Module Content Know how to identify development needs Identify own learning style(s) and the learning style(s) of another member of the team Use a simple technique for identifying own development needs and the development needs of another member of the team Identify potential barriers to learning Explain how barriers to learning can be overcome Know how to develop self and others to achieve organisational objectives Briefly analyse learning/development options to meet need(s) of self and another member of the team Identify support mechanisms for the development of self and another member of the team Prepare a development plan to achieve a learning objective for self or another team member Describe a method that could be used to monitor the development of self and another member of the team Indicative Content Part 1: Use of job description, matching to own CV Personal SWOT analysis Organisation’s objectives and development plans and significance for own development Obtaining feedback on performance from line managers and colleagues Simple training needs analysis – using outcomes of SWOT and PESTLE analyses Identification of preferred learning styles The importance of taking responsibility for own personal development Value of learning and the importance of encouraging a commitment to learning Part 2: Identification of potential development opportunities Barriers to learning, and methods to overcome them Development plans including timescale and resource implications Available support mechanisms How to compile learning logs and records of activities Methods to plan and monitor learning Methods to review and evaluate progress How to revise development plans Companies benefitting from ILM Training

This course aims to develop knowledge and understanding of how to plan and allocate work as required by a practising or potential first line manager. Managing Risk In The Workplace This course aims to able the learner to manage risks within the context of the workplace. Overview Duration 1 Day Classroom Based Training Location Online via Microsoft Teams/Zoom or location of participating company's choosing. Prior Knowledge While no prior knowledge is required, the course is aimed at those who are currently working and who are managers or aspiring managers. Certification ILM (Institute of Leadership and Management) Certificate Cost This course is fully funded to those currently in employment under the Skills To Advance initiative. Skills to Advance Initiative This course is only available to those currently in employment and fully funded under the Skills to Advance initiative. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing subsidised education and training to staff. Expression of Interest We currently don't have this course scheduled, but if you represent a company that is interested in undertaking this course, please complete the form below and a member of our Enterprise Engagement Team will be in contact to discuss your needs: First name* Last name* Email* Phone What course are you interested in?* What company are you representing? Leave blank if it's yourself only who is interested in the programme Why are you interested in doing this programme? Apply Module Content Understand the importance of managing risks in the workplace Evaluate relevant laws and legislation relating to risk management in own area of responsibility Evaluate internal policies relating to the management of risk in own area of responsibility Be able to identify and manage risks in own area of responsibility Conduct a risk assessment within the context of own workplace Propose how to minimise identified risks in own workplace Explain how identified risks will be continuously monitored and reviewed Indicative Content Part 1: Establishing the context and scope of the workplace Applicable laws and legislation relating to risk management Internal risk management policies and procedures Types of hazards and risks such as environmental, technological, information, physical Principles of risk management How to identify the circumstances and consequences of hazards and risks Part 2: Identifying prevention and control measures Five steps to risk Prioritisation of risk Objective likelihood/probability, impact and score Risk assessment procedure and associated documentation Avoidance, control, transfer to another entity or higher authority, retention (careful assessment and monitoring of risk) Risk management registers Risk management planning Compare actual results with results expected/predetermined Monitoring and re-assessing the level and implications of risk Companies benefitting from ILM Training